Customer service is dishonest and not… Customer service is dishonest and not trustworthy. I tried to complain about the fake jobs posted on their platform. I just got blamed for responding to the fake jobs (when I did not know a lot of the posting their are fake. Then I told the that nonpaid clients should not be able to contact applicants. Instead I received a warning for responding to them

Upwork is nest of scammers The freelance site upwork.com is a joke; it's absolutely full of scammers. It seems that anyone from India, Pakistan, or other places with just a device can call themselves a full-stack developer. They promise you everything, but in the end, they are at most, at best, high school graduates who happen to have a computer. Do NOT, I repeat, let yourself be scammed like I was for thousands of US dollars. Contacting Upwork is not possible, and if you complain about a freelancer and give them one or two stars, they can also rate the client with a star. Do you understand that? I will advise everybody to stay away from it

Upwork is a joke Upwork is a joke. We got scammed and opened a dispute. The scammer is not responding and Upwork is literally saying "he is not responding so we are closing your dispute in his favor"...

I dont want to share my privacy on Internet. Recently, the mandatory identity verification issue it has enforced has been a complete fiasco. Really, why aren't the authorities putting a stop to this? Employers(or upwork) are asking for personal information from us because they don't believe where freelancers live. I don't find it ethical for them to request intimate details such as our ID number, personal photo, another selfie on top of that, our date of birth, gender, nationality, and when our passport will expire. No one should have to trust anyone completely. There's no guarantee we'll find clients, yet we're giving information to strangers. It's unsettling.

Absolute Nightmare!! I paid for a 30 minute consultation with J. M., a grant writer. She didn't show up! Finding a solution on their corn-maze of a website was futile. Apparently if **I** file a dispute, it automatically goes to the freelancer! She's the one who didn't show up!! I finally managed to get to a live chat agent and it took him 40 minutes to only tell me the same thing and that he had to **manually** raise a ticket to send to the Dispute Team. This sounds like an absolute scam. I'll take it up with my bank and dispute the charge. Sounds like this freelancer has found a loophole on how to make money. Shameful!