adsitco.com

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2.90
Based on 20 Reviews

5

15.00%

4

25.00%

3

25.00%

2

5.00%

1

30.00%
About adsitco.com

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Customer
GB

560SL rebuilt cylinder heads The process of ordering the cylinder heads was easy, however it took over a month for them to be delivered. I had to call many times and customer service could not get a straight answer from the machine shop so it caused much frustration for me and the customer service staff. However once the heads arrived my mechanic told me that they were excellently rebuilt. Never had any issues with my other orders though. Joe is the manager and always tries to keep customers happy. Besides this delay I am very happy with Adsitco. They also stock quality hard to find parts.

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Michael Scoop Kerlegon
GB

Placed an order for a hard to find item… Placed an order for a hard to find item (blower switch) for my 1992 Mercedes 190E = Received my order within a short period of time & recently sent the existing blower switch back for "core credit" = This is the go-to place for hard to find automotive items MikeK

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Ethan
GB

Adsit is a joke Adsit is a joke, I ordered a Transmission and Torque converter for my w126, it took several months to finally arrive, and when it did, the transmission was busted and upside down in a broken crate, and the torque converter was fully missing (which I understand was likely not Adist's fault) the problem came when I wanted it returned and replaced, there was a SEVERE lack of communication, but whereas while I was buying the transmission and parts, and sending them 4,000 dollars, they were certainly very helpful and communicative. But as soon as they had my money, they had no reason to speak to me any longer. After a few months, they only spoke to me once my bank sent them a charge dispute notice in the mail on my behalf. Due to the lack of communication, i wanted a full refund, which they tried their best to fight against, but eventually offered to have it "refunded", with a HUGE chunk of my money kept for "restocking" , despite the fact I know that they insured the transmission and torque converter, AND got all their money back, PLUS their transmission back, which they could rebuild, PLUS them trying to keep a massive chunk of my money. In the end, after 5 months of fighting with the help of my bank, I got back all my money, with my bank likely taking the loss for me. Please beware of this company, they have decent but overpriced parts from what I could see, but if you are ready to wait several months to get it, and likely have to deal with these uncommunicative baboons if there is the slightest problem, it would certainly be worth checking out other Mercedes part sellers.

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OBXKoastie
GB

Not what I expected in a lot of negative ways They have no way to track orders online. When a week goes by and you call to find out where your order is they tell you they mailed it. When you call a week later they go and get a tracking number for a package that hasn't even been sent. The item ordered does not come from them but an individual you never heard of. I'm just happy I will never have to deal with this company again as I am selling my MB. (I had a similar experience previously with another MB when I ordered the solid rear brake line. They sent the wrong part and then expected me to pay again for the right part!) If they weren't the only company with the part I needed (lots of individuals had the part for sale) but thought I was dealing with a reputable company.

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Liviu Radu
GB

Got an hard top electric hoist for a… Got an hard top electric hoist for a fair amount of money. My expectations were that is a well designed working well system. Unfortunately looks more like a backyard put together kit . The fairlead of the winch I ve got was well used, the pulleys were the wrong type for this application , could not be used being the closed type.. Stay away!

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