Pablo Ruiz
GBFast shipping. Damaged upon arrival and emailed Kami speed and turns out there distributor that shipped my strut bar didn’t package it correctly. Kami speed is now replacing it with another.
Alvin Thao
GBPaid flat ground shipping to receive… Paid flat ground shipping to receive item in a timely manner in which I did. KamiSpeed was responding to questions right after purchase but once I receive the package, which is the wrong item (M12x1.5 instead of M14), they have not been responding to me about the wrong item and it’s been over a week. I bought this and paid for faster shipping because I needed it in that time window but now it’s way out of that window. Left a VM, emailed them, and left a chat message but no response. The poor customer service is making it a lot more difficult. I don’t recommend this company
Phil
GBAmazing after purchase support I normally don’t leave reviews, but this company went above and beyond to help me with my coilovers . I bought a set of coilovers from them last month and took it to a local shop to get them installed. Once installed I was not too happy with the looks, so I reached out to Kami to see how I could fix the issue as the shop wouldn’t adjust them without a fee. Instead of brushing me off, Brian over at Kami, assisted me with the adjustments and we were able to get it to the height I wanted. These guys are extremely knowledgeable and I’m glad I bought my suspension from them. They will be my go to store from here on out as after help is extremely important to me, specially on the DIY stuff.
AJ Severino
GBKami Speed is second to none! Kami Speed is second to none when it comes to customer service! They’re EXTREMELY helpful and prompt when it comes to communicating. The prices they have to offer from reputable manufacturers is by far the cheapest and best! Even if they didn’t have the outstanding pricing, I would wholeheartedly still shop with them because of their top notch customer service. If you’re reading this, STOP reading and go shop with Kami Speed already!!!
Lacy
GBHands down best example of customer service Hands down best example of customer service. My original order was out of stock so I was contacted and given 2 options for a replacement. One was even priced higher but was no extra cost for me. After getting help with the best fit for my car and rims I went with the the lugs that was a little less then the original. Refund difference was given that same day and shipping only took two days, CRAZY.