My mechanic approved! Not being a car mechanic but wanted to make a smart purchase, I called to confirm details of my part. Customer service rep was super helpful, patient and kind with my questions. I placed my order with confidence, it arrived the next day. And when my mechanic saw where I bought this part, he said, "Oh, now I feel better about putting a used part in your car. I like this company." I said I feel better too! And two hours later, my AC was fixed and I'm a happy driver. Will definitely use Auto Parts Fair again! Even my mechanic endorses them.

A used Smart car hood A Smart car hood was advertised sale for $113.50 used and to include free shipping from Phoenix, AZ. I live in Texas and received a notice they were unable to ship and cancelled the order. I was told the part was fragile and they could not send it through their parts network either for a local pick near my home. Very disappointed since I purchased a similar used Smart car part from California without any issues.

You learn about a company when an error … You learn about a company when an error occurs. Called upon receipt and immediately provided option to ship correct part or cancel. Part was part marked incorrectly. Flywheel (A/T) ordered, flywheel center mounting plate shipped. Repair shop unknowing that I ordered it also ordered a new flywheel assembly. My seller cancelled my order, issued a credit on my credit card, and when asked where I should send their part, they replied, throw it away. I will without reservation order future items from this supplier without reservations. Thank You for great service and solution.

Great customer service Great customer service. A wrong part resulted in quick action, with a refund and a UPS shipping return label. This kind of great service will assure that this company will receive my consideration for the next time I am searching for an auto part.

Order processing and delivery service … Order processing and delivery service were both excellent. I have not gotten the part into the shop to replace on the car so don't know 100% the quality and accuracy of the part, but I'm trusting that it will be fine since everything has gone well so far.