Order processing and delivery service … Order processing and delivery service were both excellent. I have not gotten the part into the shop to replace on the car so don't know 100% the quality and accuracy of the part, but I'm trusting that it will be fine since everything has gone well so far.

Trust is earned...APF earned my trust I was hesitant at first, to buy a used transmission from an on-line source. I have read and heard about horror stories, told by people shopping on-line for used car parts. I am happy to report, Auto Parts Fair exceeded my expectations and I would have no problem buying from them again. The thing that put me at ease was their ability to provide me with the VIN number of the vehicle from which the used transmission came. This fact, in my opinion, is huge. It took away the worry about what kind of transmission I might end up with, as I was able to cross reference that VIN number with with DMV records and determine the listed mileage estimate was accurate.

Great customer service Great customer service. A wrong part resulted in quick action, with a refund and a UPS shipping return label. This kind of great service will assure that this company will receive my consideration for the next time I am searching for an auto part.

This company is indicative of customer service in the internet age Don't say you are going to delivery in 3-4 days if it's more like 7-8 days (Still waiting). Filled in a contact form twice with no reply. 5 minute hold on telephone to find out the representative couldn't actually say when the product would arrive (However the rep was pleasant enough if not helpful)... Says travelling in some sort of interoffice mail, meanwhile I'm burning a rental vehicle at $60 per day. Can't tell you if the product is any good or not. Completely annoying, but customer service in this country...especially with online companies...is so putrid it's what I've come to expect. Thanks for nothing.

From The Start...... From the start, Auto Pats Fair was a pleasure to deal with. I searched other places and found Auto Part Fair had the best deals. I could have bought the part I needed closer to me but from the descriptions, Auto Parts Fair had the part I needed in better condition for about the same price than a competitor had for one that according to their description was in good condition with scratches. The part arrived packaged well. That part almost looked like it was brand new (it had a little bit of dirt, but that was expected and not a problem). I ordered a tail light assembly and to my surprise, it even came with the light bulbs. I would definitely recommend Auto Part Fair and would not hesitate to do business with them again.