Customer
GBMy mechanic approved! Not being a car mechanic but wanted to make a smart purchase, I called to confirm details of my part. Customer service rep was super helpful, patient and kind with my questions. I placed my order with confidence, it arrived the next day. And when my mechanic saw where I bought this part, he said, "Oh, now I feel better about putting a used part in your car. I like this company." I said I feel better too! And two hours later, my AC was fixed and I'm a happy driver. Will definitely use Auto Parts Fair again! Even my mechanic endorses them.
C. R. C. Chesterfield VA
GBYou learn about a company when an error … You learn about a company when an error occurs. Called upon receipt and immediately provided option to ship correct part or cancel. Part was part marked incorrectly. Flywheel (A/T) ordered, flywheel center mounting plate shipped. Repair shop unknowing that I ordered it also ordered a new flywheel assembly. My seller cancelled my order, issued a credit on my credit card, and when asked where I should send their part, they replied, throw it away. I will without reservation order future items from this supplier without reservations. Thank You for great service and solution.
Ron
GB90% savings I had the ABS pump and module go on my 2009 Mercury Malon. This repair would cost close to $1,000 at the dealer or repair shop. I purchased a used unit from parts fair and my total cost for the repair was less than $100. Saving almost 90% was unbelievable. I will positively use parts fair in the future and refer all my friends.
Customer
GBTrust is earned...APF earned my trust I was hesitant at first, to buy a used transmission from an on-line source. I have read and heard about horror stories, told by people shopping on-line for used car parts. I am happy to report, Auto Parts Fair exceeded my expectations and I would have no problem buying from them again. The thing that put me at ease was their ability to provide me with the VIN number of the vehicle from which the used transmission came. This fact, in my opinion, is huge. It took away the worry about what kind of transmission I might end up with, as I was able to cross reference that VIN number with with DMV records and determine the listed mileage estimate was accurate.
Rosie
GBExcellent service Excellent service. I have 2 cars more than 21 years old. Trying to get parts is difficult & other companies have sent me substitute parts that I had to return. Auto parts fair got it right the 1st time. Part came quickly & fit perfectly. I will be placing more orders in the future and telling everyone about the great service. See u soon.