Randy Stevens
GBWRONG TURBO!!!! I ordered turbo from these guys thinking the price was right, my only problem was I didn’t read these reviews. A hit and miss company. turbo came quickly (the only plus to this transaction) and mechanic called and told me it wasn’t even close to same turbo on my truck. You need to understand Spanish if you’re dealing with their customer service, plus be patient the day you call cause I was on hold for 45 minutes..((I’m not patient but I wasn’t gonna let them off the hook either))… I was told to take photos of my bad turbo and compare to the one they sent me…. Not even close. Sent photos immediately and Thus far I’ve been ignored, no response and next step is file complaint with BBB. This normally gets a vendors attention, for no company want the BBB on their butts. We shall see? I might be out $400 but they’ll suffer much more dollar wise! BUYERS BEWARE!!! I’ll remove this review once this issue is settled , if ever!
William McKinley
GBI highly recommend using these guys! Theae guys are great!! Their easy to follow website easily guided me towards the rebuilt turbo I needed. They also offered the basic install seals and gasket kit for the install. They also included the shipping on the old core turbo to send back for the core charge. The rebuilt turbo looked brand new and is running great. They saved me a few hundred dollars.
Erin Davids
GBI ordered a turbo that they didn't even… I ordered a turbo that they didn't even have in stock even though their website said they had 10+ in stock. I never received a phone call or email to let me know this. After contacting them they were very apologetic but couldn't explain why their website said they had my turbo in stock when they really didn't. They were quick to refund my money after 2 phone calls. Very disappointed with them and will never use them again or recommend them.
Tim
GBTurbo got here quickly Turbo got here quickly, was the correct part. Very fast service, included prepaid return label for the core. No hassles at all with installation, all gaskets, banjo washers etc were included. Thank you
F. F.
GBOrdered a Turbocharger CHRA which was… Ordered a Turbocharger CHRA which was not an exact fit. Need to improve their selection specifications for that vehicle. Executed a very "No Hassle" return. Then purchased an after market inter-cooler which fit perfectly. They were very good to work with.