Have trusted Travall for years… Family members have trusted Travall with pet (and other passenger) safety for years, now that I have my own large dog (25lbs now, 110 later) I am following that tradition. With a VW Altrack, I don't have to mess with harnesses that are not likely to protect my girl in an accident or unwieldy crates. She just hops in the back and off we go.

No Response When Trying To Return/Exchange Ordered a BMW X5 dog barrier, turns out they have two models for 2018 vehicles, one 2018+ and one 2013 - 2018. I ordered the wrong one and found out when I tried to install. Since then I've called and left two voicemails and sent three separate emails and have yet to receive a response on how I can return or exchange this product. Even stranger is when I call, I get a receptionist and she sends me to a customer service line which continually takes me straight to voicemail.

No customer service AT ALL UPDATE: I did finally reach someone via their phone number when I called early in the morning. They sent me a return label. No one reached out to me though as their response states. Their cargo barrier that is supposed to fit the Mercedes GLS450 (2019) doesn’t. But instead of answering their phone or emails they request before you return something, they completely ignore. I loved my Travall for my Jeep, but because customer service is non-existent, BEWARE

Rubber cargo mat for 2015 VW Golf Sportswagen Surprises ! Ordered a rubber cargo mat for a VW Golf sportswagen . It arrived promptly . Far better and cheaper than than OEM or a Weathertech substitute available everywhere !. Fit was excellent, vanilla smell pleasant not overwhelming, protective in the extreme . Available no where else but had once been available on Amazon. It was a totally smooth transaction, I am glad I took a chance.

Perfect dog guards! I have now used Travall on 3 separate occasions- one for my VW Golf, one for my mother in laws Vauxhall Mokka and another for my newly purchased Skoda Superb. On each occasion, I’ve found the transactions to be very smooth and without issue. The staff I’ve dealt with over the phone and via email have always been polite and courteous and very helpful, and the dog guards themselves are of a very high standard and are very easy to fit. I would highly recommend this company! :-)