Robert, Spring Grove IL
GBThere were just a couple of things that… There were just a couple of things that could be improved upon: we bought a three year old used van and when it was brought home the van had not been cleaned very well. Spots on carpet, dirt on arm rests, small crumbs in hidden spots, just not detailed. The other small detail was that between the sale and the finished product and pick up date there was very little communication letting us know the progress. We love our van and everyone we worked with was very pleasant and helpful.
Randy Harpel
GBI received a 2017 Honda van that I was … I received a 2017 Honda van that I was not able to use, couldn't transfer to the passenger seat or use the tri-peg spinner to drive it. And I am still dealing with other issues with this van since I received it three weeks ago.
Linda Karas
GBThe vehicle was shipped without all the… The vehicle was shipped without all the features I ordered so delivery was delayed over a week while the right parts were shipped and installed. This was the hand controls for the wheelchair vehicle. The paperwork for me to register the vehicle in CA wasn't sent to me until 3 days before the temporary registration expired. When I did go to register it at DMV I was told I needed a smog certificate because it was from out of state. I'm sure you must have known this as this is not the first vehicle you've sold in CA and it would have saved me time and two trips and waits at DMV if I had known I needed it before going to DMV.
Don, Weston WI
GBMore than I expected, pleasently surprised. Well built handicap conversion van. Love the operation of the unit. I was treated good by any of the staff / team during the process of my van rolling through the conversion process. Answered my questions in a timely manor. Being my 1st handicap van I was pleasantly surprised at how well the van drives and the lower noise level inside the van. Now I just need to get used to it.
john Defulgentis
GBI Purchased a rollex Van online From… I Purchased a rollex Van online From accross the country , Paid a delivery fee to get it here, because I was told that if I need service on the Van that they would send someone out to take care of the issue. That is what made the sale . Now one year in I have a problem with the van , and I am told "Not our problem, see a dodge dealer '' Of course I am in a wheel chair and I cannot get a ride back home unless my wife throws me in the back seat (really not feasible) I would have been better off going to my local : Moblity Works Vans they will come out and get your van and get it repaired then bring it back to you . ROLLX Van Will tell you "Not Our Problem"