William Mullins
GBFord 2004 2 wd drive Explorer Ford 2004 2 wd drive Explorer. Rebuilt transmission with two different shops for $5,000. Both failed. Ordered BestBuy remanufactured transmission for $2,300. Paid another mechanic $800 to install. Transmission from BestBuy arrived in 5 days. So far, after only 1,000 miles all is great. Lesson learned? Never goto a transmission shop who rebuilds transmissions. They only replace parts they think need replacement (to save them money, not you). BestBuy replaces all parts with either OEM or improved parts and cover with an excellent warranty. As stated, after 1,000 miles, all is great. Highly recommend!
Sam Goody
GBSo it's been a few months now.... So it's been a few months now since my purchase in October 2019, and quite a few thousand miles, short trips, longer trips, highways, local driving, mountain roads, and everything in between. So far the replacement automatic transmission and torque converter I purchased and had installed in my 2005 Dodge Dakota 4x4 (v6) has held up to everything I've thrown at it. Started off with a little bit of a rumble whenever shifting between 1st and 2nd gear, but it didn't affect the performance, and that has since went away. Little bit of a break in period maybe? Either way, I couldn't be happier with my purchase, they were professional in every way, and their price could not be beat.
Robert Shane
GBPoor warranty service I’ve been waiting a week to hear from them regarding a very simple straight forward warranty claim. I called after three days and they sent me an email saying we’ll get back to you today or tomorrow morning that’s 4 days ago. Now when I call it goes to voicemail and the voicemail box is full. I run a small service business and have not been able to provide my customers any service or give them a date and time when I can. I’m forced to purchase a transmission from another company because I can’t afford to lose any more business.
Michael Harstrick
GBThe Good, The Bad, and The Ugly......and finally The Good: ordered online-with some trepidation as I am in CA..got an immediate confirmation and request for VIN to verify. I had the correct transmission the next day. It has been in the car for 2,000 miles and works great. The Bad: it came in a cracked plastic carry case, the extra fluids leaked all over the delivery truck and the bell housing had two of the mounting tabs broken off. Contacted, they agreed to refund a portion to cover the labor of replacing the bell housing, which we did. The Ugly-3 months later have still not paid the refund and just stopped answering emails.......... Today 1/10/19--got an email confirming the refund..would up my rating to 4 stars.....
Rick Aznoe
GB2000 f150 4x4 4R70W 5.4 Triton 2000 f150 4x4 4R70W This transmission has given my faithful f150 a whole new life! It shifts better than when it was new, the whole transaction was excellent, the price and warranty makes BestBuy Transmission tops in my opinion. I was hesitant to try an online purchase, but took the chance. You won't be sorry for ordering from this company. Thanks BestBuy!