Best Buy Transmission

1900 Glades Rd., 33431, Boca Raton, United States
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3.75
Based on 20 Reviews

5

65.00%

4

0.00%

3

5.00%

2

5.00%

1

25.00%
About Best Buy Transmission

A Nationally Recognized Provider of Remanufactured Automatic Transmissions.

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William Mullins
GB

Ford 2004 2 wd drive Explorer Ford 2004 2 wd drive Explorer. Rebuilt transmission with two different shops for $5,000. Both failed. Ordered BestBuy remanufactured transmission for $2,300. Paid another mechanic $800 to install. Transmission from BestBuy arrived in 5 days. So far, after only 1,000 miles all is great. Lesson learned? Never goto a transmission shop who rebuilds transmissions. They only replace parts they think need replacement (to save them money, not you). BestBuy replaces all parts with either OEM or improved parts and cover with an excellent warranty. As stated, after 1,000 miles, all is great. Highly recommend!

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RMIKE
GB

Many thanks!! I purchased my remanufactured transmission for an 04 Escalade in June of 2018. No issues at all and I have been out of state a few times since it’s been installed with a decent load too. Truck still pulls strong!!!! Thank You BestBuy Transmissions!!

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Michael Hott
GB

AVOID THIS COMPANY THEIR WARRANTY IS A JOKE Stopped dealing with this company as they will sell you a transmission at a decent price but god help you if you have a warranty claim. They pay $350 total labor to have the transmission replaced and if you did not by the trans fluid from them you are stuck with that bill as you customer is expecting this to be done for free. With everything that needs to be done it is an 8 hour job. You have to get one of your techs to come in after hours to make this work as tying up a lift for a day when you minimum labor rate is $169, and hour is a losing proposition for a shop owner. You want to keep your customer happy and not charge them the difference, so you have to pay your tech O/T to do the repair. Communicating with them is another issue good luck as you always have to leave a message. The only person that answers is the core returns, and she is less than friendly. Also, the timeline is once you file a claim and finally get the replacement trans and then install it the core has to be returned for them to send out the labor check. So, from start to finish it will be @ 2 months to get your $$$$. Plus, if you have any issues with their transmissions, you are on your own. I had a customer that i installed an oversized trans cooler to help with the overweight Dodge High Top van he was hauling products in to keep his trans in good operating order. Guess what the transmission failed, and I simply asked them to write a letter stating the benefits of having an oversized trans cooler with this type of application. The customer was out of town and took it to a dealer who of course said you always use OEM and I got sued for $4,400 and the judge told me because the transmission company would not provide some kind of backup the was going with the dealer's recommendation and I got stuck with the bill to R&R the transmission. AGAIN AVOID THIS COMPANY AS THEIR WARRANTY IS A JOKE AND IF YOU NEED ANYTHING FROM THEM TO COVER YOU THAT IS NOT GOING TO HAPPEN!!!!

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Cullen Swenson
GB

2006 Silverado I bought a 4l60e unit and it has never lived up to the oem unit from GM, the ‘new’ transmission revs out much higher and much longer than stock. Shifting from 3rd to 4th gear there is a loud snapping noise coming from the unit. I’m very disappointed after spending nearly 3k to fix this problem I’m left with an inferior quality part.

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Robert Shane
GB

Poor warranty service I’ve been waiting a week to hear from them regarding a very simple straight forward warranty claim. I called after three days and they sent me an email saying we’ll get back to you today or tomorrow morning that’s 4 days ago. Now when I call it goes to voicemail and the voicemail box is full. I run a small service business and have not been able to provide my customers any service or give them a date and time when I can. I’m forced to purchase a transmission from another company because I can’t afford to lose any more business.

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