C K
GBExceptional and fast service Exceptional and fast service. Highly professional and articulate. Very clean place of business. Treated everyone with respect. I don't get to give enough positive reviews the last 2 years. I wish other companies would model Discount Tire in Sherman. Because of Bidenflation price really hurt my wallet but they offered a veteran discount and I am so appreciative. On VA disability and fighting inflation that discount goes the mile. Thank you. Props to the associate Damian.
Eric Wilson
GBJUST DON'T LET THEM WASTE YOUR TIME I completed my order online, and they charged me the additional cost for the extra warranty on the tires. When I tried to call and ask them to reimburse me what they overcharged me, they said I would have to drive in with my credit card and do it person. When I said no, that wasn't going to happen after three times of saying no, they found me a manager and he reimbursed me for the amount they overcharged my card, over the phone. Not only that, I had asked them to replace the two bad tires on my girlfriend's vehicle and I have a strong feeling that they replaced one of the good ones and left the bad one on there. Because when my girlfriend got home one of the tires was really low on air. So I don't know what happened. I had two bad now I have a third. I have to make a trip back to inspect the two they took off. AVOID THEM!
Ken S
GBYou Can Get A Solid Deal Here, But Watch Out... I buy all my tires here, so I am VERY familiar with Discount Tire. Their after-the-sale services like rebalancing, rotation, and flat fixing are all free. Even including about $25 per tire of made-up fees, they compete very well on price against anyone. However, they're very annoying about trying to upsell you things you don't need. I always skip the optional extended warranty; the one time I needed it (and had paid for it) my 16K-mile tires were "too worn out" to replace (according to the Longmont Colorado Discount Tire store). Recently they've started to branch out. It was bad enough when they started pushing wiper blades. On my last visit, after finding out that I had already had new tires and wiper blades, the clearly-disappointed sales guy tried to sell me new lug nuts. I would encourage anyone to STRONGLY push back against wiper blades, lug nuts, extra tire warranties, or whatever other extra-money-making scheme they have thought up lately. This is the kind of "bright idea" that bean-counters come up with. It's hard to measure the cost of making customers mad, but it's real. Something the bean-counters never include in their calculations.
Sherry
GBDiscount Tire is the best I always go here because the prices are great and we get free tire rotation every 3,000 miles plus if any holes in the tire or issues they repair for free. Great fast and friendly service.
sabrina
GBoutstanding customer service This is my 2nd experience. My first experience with this Tire Depot in Lilburn GA. I had a wheel that I was told need to be replace. Took it to them and it was just a little bent. They save me from buying a new wheel. My 2nd experience , At first I was Very Mad at them for quoting me the wrong price for the size tire and wheel, that was needed for my daughter car. No problem they honor the same price. Ok all good until we get a call saying that all the tires need to be replace. Hold up. Rap it up we are done. No. Tire Depot honor the same quote. Now that is outstanding customer service. I will do business with this location for now on. Happy customer.