finding parts When on your site, I wasn't seeing any readily available way of identifying parts by make, model, and year. I looked up some oil filters by just guessing at the SKU # but I still had to email customer service to confirm. I'm the kind of guy that knows what I need and normally I don't want to talk to somebody and ask them, I just want to look my stuff up and checkout. Occasionally I might have a question, but as long as I've been doing this, there's not much I don't know about the HD big twins, and there's few guys out there that can tell me what I don't know, most of them will just be looking off of a screen, and that I don't need. If there's something here I'm missing please tell me.

K and G sells products they know are any good! I've been a customer of K and G for several years. Recently purchased a pair of jeans. Washed them and they shrank. Didn't have my receipt but I know previously you just gave the clerk your phone number and they could pull up your purchase. Went to the store in Mayfield Heights, Ohio and was told I could get a store credit because I washed the jeans. I requested to speak with the manager and he told me he knows the jeans shrink and that when you wash them you shouldn't dry them. The label inside the pants says to tumble dry low. So I didn't receive a refund or a store credit. I asked if he knows the pants shrink why are you still selling them. He just laughed. I called corporate and was told that's up to the manager of the store. So they don't care if a manger ruins their reputation.

The bad and the good The women's vest I ordered was much smaller than expected and the men's vest was not processed on time. Having said that, once I contacted K&G, they fixed the problem and I received my merchandise very quickly. I will definitely purchase here again.

K&G had back-order problems with UNIK Leather Ordered a UNIK Leathet vest and jacket....vest drop-shipped from UNIK and arrived in a few days...jacket on back order for over a month then put back on back order and I was told it could be 6 more weeks. Canceled and received refund...no issues.

Great experience Really glad I found K&G. Good pricing and accurate shipping estimate. Liked the selection and the amount of technical details you get to make sure you order the right part. Got my order and already installed the parts. Smiled the whole time on my first ride after install. Local Harley shop is going to hate me finding K&G.