Ari
ZACrazy Toll "Admin" fee Actual rental wasn't too bad. However, when we received $400 short refund on our security deposit, queried via customer service email. It took 5 emails until they actually replied. Just be careful re the tolls - the wording is unclear. It says $25 fee "each time zigzag received my toll charge." So our understanding was that it is $25 per day or per rental. Not for each and every toll (that would be ridiculous it seemed). Toll fees came to $40. Penalty (admin) came to $375 We wrote back to explain that it was not clear from the wording, but customer service to date (2 months later) has not bothered replying. We thought we were saving money by not going to the mainstream rentals, but this rental of 10 days actually landed up costing us more. BE CAREFUL WHEN SIGNING THE TOLLS WAIVER!
Vlad Plysov
MDI don’t usually write reviews but not… I don’t usually write reviews but not this time. Really great service. Super fast shuttle service and no waiting time, as soon as we got to the office our rental agent already had paperwork ready so we didn’t had to spend that much time there.
Tariq
SAthe worst company believe me, it is the worst rental cars company. It is totally scam. They keep withdrawing money from my credit card. They have very hidden conditions that are TOTALLY different than the 3rd party contract. The pick up and drop off locations WERE NOT the airport! the time for drop off has been changed than the main contract! they dont have morals, they are bad guys, not professional at all. They literally LIE to me and I am sure to other costumers. I got much trouble because they made two deposite transactions of amounts $600 and $750 within 4 days!
010203yupi
GBGood and reliable cars Good and reliable cars, no hidden fees. Gave 600$ deposit, got it back in a few days after returning the car, so no complaints at all, thumbs up.
Dickinson Bruce
CAthe company charged me over $ 600 for… the company charged me more than $ 600 for $ 25 each of tolls (which cost them $ 3) for which I never had proof of invoice and statement by email. I know that I have spent 4 times voluntarily. they kept my driver's license they had printed and without realizing it, I spent the week without a license. someone could have called me. Please make sure it took 10 days for me to refund my security deposit. stay on the spot until gin to close your transaction. I will make a complaint and inform everyone I know not to do business with zigzag.