Ms Grimes
GBCancel please and thank you I placed an order. A few days later I received an email because one part that I ordered was no longer provided. Why it was listed but not carried beats me so they needed my approval to order the rest of the items. I gave approval when three link was sent. Today, some 4 days later they sent a note that I need to send more money for a "shipping adjustment". Ground shipping is not $30 unless someone is walking it to me. I canceled the order. Go play with someone else. Time has been lost d dealing with this excuse.
Dennis B Adams
GBSent the wrong part Sent the wrong part. per return policy I sent the required pictures but forgot the pic of the shipping label. Sent pic of the shipping label per their request which was outside the 30 days. Now they say I sent the pic outside of the 30 days even though they asked for the PIC! Spoke to 4 people, 5 emails. Asked to please make an exception. All said like robots "its our policy" great policy to loose customers!! All this effort for a $30. part. Dont order from them its a nightmare if you try to return.
Robert
GBProduct arrived in reasonable time Product arrived in reasonable time. Product was in great shape and well manufactured. And it fit my car well.
BRIAN F
GBFALSE STOCK STATUS AND SHIPMENT ESTIMATES Part showed available and ships in 1-3 days…. Paid for overnight on. March 29th 2024…. Shipped April 5 2024 (Friday after several requests for Saturday delivery which should go without saying**) WONT RECEIVE UNTIL April 8! Horrible order fulfillment department! Didn’t have the sense or level of customer service to ship so I could AT LEAST receive one day sooner after the fumbles on their part…. I even REQUESTED AND OFFERED TO PAY for the Saturday delivery 7 DAYS IN on a part that shows available in 1-3 days and OVERNIGHT shipping was paid for!
CB
GBFast service Fast service, repeat customer. Good job.