I had an issue with a product that I… I had an issue with a product that I ordered and received. After contacting the customer service, they responded really fast and offered a solution that was better than I expected. So I am endorsing Teslaunch and will place new order with them soon. 👌👍

The email response process was very… The email response process was very good. I appreciate that a genuine effort was made to correct or mitigate the issue. Although I was a little disappointed with quality of one of the items, I would definitely shop here again because of the fast response.

Great service! Very good and fast service! One item was damaged by delivery and a replacement was already shipped within a day, great customer service!

Terrible Customer Service If I could get this company negative stars, I would. I bought sunshades in Nov 2023 for our Model Y. They were terrible! The shades fell off the window every time the door was opened. I requested a return. They refused to provided shipping. Refused to accept the return. In steady they offered to refund 50%, then 70%, then 80% and allow us to keep their garbage product. We finally agreed to the 80% just to get it over with, and THEN NOTHING. No refund. No more emails. No more nothing. Worst customer service experience I have ever had. Terrible company. Find another vendor for your Tesla accessories. Terrible experience.

I came across Teslaunch looking for… I came across Teslaunch looking for pillar delete for my Model Y. They had the product for the best price available. Shipping was 4 weeks. Not the quickest but not every thing is Amazon and more importantly customer service was quick at answering my email when I asked for an update. The product arrived and I didn't like it. I don't fault the seller. I'm used to a certain type of auto vynyl and this wasn't it. I contacted the seller and they said I could return the product if I paid shipping or I could keep the product and they would offer me another product (with a $50) price tag for just the cost of shipping ($10). The other product was also something I was really interested in so I went with it. Teslaunch has a lot of products for great prices and their customer service has been incredible at responding to my questions and resolving my issue.