Dollar, Hertz and Affiliate don't rent I rented a Van for my family trip in Tampa. The wkly rate was required to pay when I confirmed rental back in August 2023. When I arrived I didn't have the original CC charged so their unfriendly system wouldn't allow the rep at the Tampa Counter to bring up my reservation, which by the way was only to be fuel, taxes and airport fees being charged in April when we arrived in Tampa. Well the rep required me the customer to get out of line and call an 800 number to have the CC changed. Well after the rental completion I was charged the entire cost of the rental of 8xx.xx which included the original charge of 565.07 for rental week. You need to know that unless your renting or picking up you get no real service from Dollar/Hertz you must fill out online form and wait for callback. Well I finally went thru all my CC statements found the unit charge of 55.07 and then a refund of 465.07 they added 100.00 more so my 8xx.xx weekly rental finally cost me 9xx.xx. I would highly recommend not doing business with Dollar Hertz and all affiliates. H.Gilman I'm still waiting for callback to explain they sent refund to initial CC and why they took extra 100.00.

AVIS rent a car drop the ball AVIS rent a car drop the ball, and HERTZ / DOLLAR what there to save my vacation. At about 4am the staff was Quick and easy to get a vehicle at my price range when I needed. The staff was extremely helpful and honest with me and my spouse. I will for now on book my vehicle in Dom Rep with Hertz /Dollar company.

Hired car in Muscat Oman waited over 2… Hired car in Muscat Oman waited over 2 hours to collect after being told could collect at certain time. They didn't know what was happing. Returned car one month later and was told my security deposit would be refunded with 3- 5 working days. That was over two month ago and I'm still waiting,despite the fact my son has been in there office nearly every week asking what was happening and the same reply was 3-5 working days. Never in a million years would I rent from this company again. If anyone has any sense and reads these reviews they will go elsewhere to hire a car.

For a customer from a distant land For a customer from a distant land, a rental car( & an active GPS) is a prime sanctuary. An approachable front desk colleagues makes it much enjoyable rather than a gauntlet.

We rented through Economy car rental… We rented through Economy car rental website because it included insurance. Insurance was accepted by Dollar car rental and they gave us a large discount for a bigger car. Pick up and return were super straight forward. Great service and car