On Monday July 10, 2023 On Monday July 10, 2023, 6:30 scheduled bus have no air conditioning for our daily commuters. We are summon to pay your costly bus rates. We definitely expect highest quality of service. You should reimburse the commuters their funds. Also conduct better maintenance services for your bus. This is unacceptable service and Martz needs to be ashamed to provide unacceptable service. Would you put your family on hot bus and make them suffer? I don't think so. You need to make better decisions and improve your service.

Great Service Clean buses. Friendly bus drivers. Very good with being on time. Was late once getting us back to our destination, but communicated with the passengers constantly. We were kept informed and when the nice, clean and empty bus arrived we all got to sit and space out very well.

Too Few Buses returning nightly to the Poconos Dear whoever is on charge of scheduling, can you please reevaluate your bus schedule leaving NewYork City and heading to the Poconos in Pa. Your nightly bus schedule leaving NYC is crushing! 7pm, 8:30pm and 11:30pm is just too little! Would you reconsider an hourly schedule, to accommodate all the commuters who use your service.

Scranton to NYC route was good Scranton to NYC route was good. However, the bus got overcrowded because the passengers from a subsequent bus were allowed to board the previous bus. Also, there was no movie during the ride which makes the ride time seem longer so running movies for the passengers is the cheapest way to make the ride more enjoyable (as airlines figured this out a long time ago)

It doesn't matter when you take Martz… It doesn't matter when you take Martz they are always on time. When there is heavy traffic, they radio other bus drivers for better alternate routes for a smooth ride. Always excellent.