Ticket system I think the new reservation ticket system is an inconvenience. Having to always book a trip every single time we need to travel is extra steps/tasks for commuters. Where as our old system simply scan the code for the ride is more flexible. If this ticket system is going to be mandatory and you are removing the old system, I can’t imagine what will happen if and when the system/Martz webpage goes down. I would suggest to keep our existing ticket system for those commuters who do not have time to book every single ride every day and incorporate the new reservation ticket system as needed basis. Thank you!

Too Few Buses returning nightly to the Poconos Dear whoever is on charge of scheduling, can you please reevaluate your bus schedule leaving NewYork City and heading to the Poconos in Pa. Your nightly bus schedule leaving NYC is crushing! 7pm, 8:30pm and 11:30pm is just too little! Would you reconsider an hourly schedule, to accommodate all the commuters who use your service.

Drivers & Staff are Friendly Drivers & Staff are Friendly Prices too high for the services rendered. Management doesn't seem to care about the customers. They instituted a reservation system without polling the daily commuters. They are catering to the vacationers who ride a few times a year instead of us who take the bus 250+ days a year.

Martz is clean Martz is clean, punctual and nice. The only thing is that the seats 💺 are too narrow. The person sitting next to you is on your arm or sometimes the person next to u spread out too much on his seat to make u uncomfortable thru the long ride.

Great Service Clean buses. Friendly bus drivers. Very good with being on time. Was late once getting us back to our destination, but communicated with the passengers constantly. We were kept informed and when the nice, clean and empty bus arrived we all got to sit and space out very well.