No knowledge. "Our Technicians are factory trained so you can feel confident in the service you will receive" <<< That is wrong. For the third time going there to get my car serviced, they tell me something wrong with my car other than the actual issue with my car and I end up spending more. I noticed they also miss a lot of things during their point inspection. The issue they should have detected long ago was just brought up on my recent visit.

The experience was shockingly horrible! I went to the dealership for a service repair on my Honda Odyssey Elite. The service advisor was beyond amazing! However, I wanted to purchase a new Honda Civic Ex - L with Navigation and that is when the experience dramatically changed. Sorry we don't have the vehicle you want please go to our sister store in Tampa?!!!?! No numbers until I finally raised enough of a fuss. Then the service advisor gave me the sheet of paper with the numbers on it!!! The salesman didn't and I never even seen the manager!!! Very disappointed and trust me I'll be telling everyone that I know about how horrible of a sales experience it was.

Very Unacceptable and Unbelievable Wasn't even half way out my car before these clowns were asking me if i would trade in my car when i was only there for my mother getting her an already approved loan at x amount. No car was showed to us and they immediately tried to upsale a different loan to my mother when she already had a loan ready to be processed and agreed upon. Horrible service, greedy salesman that couldn't sale a free car, save yourself the trip and go elsewhere.

never make a deal bc they don't hold their end of it Bought a used 2015 Chevrolet equinox from wesley chapel Honda, at first everyone was great then once paper work was done service went down hill. We left with an empty gas tank, the finance deparment didn't hold their end of the deal, instead we were basically told we are saving 2000 dollars in the long run and to take the deal or get a higher interest rate. We had agreed to put 1000 down if they came down 1000 from the price our our vehicle they counteracted and said they would bring down the offer if we put 1210.70. We agreed and in the end they did not hold up their end of the deal or disclose they weren't going to either.

Honda has real people you can count on. Jason Hunter, service specialist, gave me great service and confidence that my vehicle was in good hands. He genuinely made me feel like Honda does care about saving me money while keeping me completely informed about my car maintenance needs.