Look here...First and Last! This was my initial experience at this dealership, and while looking for a new car has to rate as one of my least favorite things to do, this time it was different. The salesman, Ed Osborne, had me look at different models of cars and crossovers, from Civics, to the FIT, to HRV's to CRV's, and I elected to lease basically the same car as I'd previously had, a 2017 CRV. Surprisingly, this SUV has a better ride! Nice surprise there!!! The "deal" worked out well for me, and I'd recommend this dealership.

recommended unnecessary repairs I had maintained my car with the dealership where I purchased it, but brought my car in for an oil change to Wesley Chapel after moving to the area. They recommended several expensive repairs and told me the most crucial thing I needed to do was replace the lower containment arm bushings. I don't know what that is, but the mechanic stated it was cracked and needed to be replaced very soon at a cost of about $500. I later took my car back to the old dealership who thought it was strange that they hadn't noticed any wear in that area before. After having 2 separate mechanics inspect the car, they found no crack or any need to replace anything. I will not be going back to Wesley Chapel because I feel they tried to take advantage of me.

The experience was shockingly horrible! I went to the dealership for a service repair on my Honda Odyssey Elite. The service advisor was beyond amazing! However, I wanted to purchase a new Honda Civic Ex - L with Navigation and that is when the experience dramatically changed. Sorry we don't have the vehicle you want please go to our sister store in Tampa?!!!?! No numbers until I finally raised enough of a fuss. Then the service advisor gave me the sheet of paper with the numbers on it!!! The salesman didn't and I never even seen the manager!!! Very disappointed and trust me I'll be telling everyone that I know about how horrible of a sales experience it was.

Barely Tolerable The sale aspect of my purchase was pretty good. No real hassles. However, after the sale the nightmare begins. I will just say that they have the most unprofessional group of employees I have ever had the misfortune of dealing with and I will take my business to ANY other dealership before I come back there.

Dishonest dealer. Don’t buy a vehicle there My wife and I asked the salesman about a 2020 Honda CR-V Hybrid. The price on the base model was 41 or 42K, plus tax and title. We asked for a comparison of the hybrid and the non-hybrid. Instead he brought back an itemization for the hybrid, at a 49.5% increase from what he said the base price would be. If that dealership pulled a stunt like that in China, the police would shut down their business. We will never shop there again.