Jorge
GBI went to JD Byrider in Dartmouth with… I went to JD Byrider in Dartmouth with my girlfriend and we met Brian J Viera. He was really a pleasure to do business with. Friendly, funny, understanding, etc. We are extremely happy and are driving away in our new vehicle with big smiles :)
Lynda Pyne
GBBe aware!! I’m not here to bash anyone in particular, but I am here to leave my experience of what happened when I went to look at cars. First off let me say that my credit isn’t stellar. I arrived with everything they ask me to bring. Proof of income, proof of address and my drivers license, for myself and my co-signer. I was then asked for my landlords phone number and right then and there asked to see what cars I was being offered and Brian rattled off roughly 5 cars. I asked if we could go outside to see them and he said (and I quote) “We don’t like to let people see the cars before they see our finance department because we don’t want them to get excited in case they aren’t approved”. So I’m guessing test driving anything was out of the question as well. I asked about me pulling car fax at my expense and he said that they did something similar to car fax and left it at that. At that point we had been sitting there for about 5 minutes Brian told me I’d have to put $1000 down and payments would be $500 a month. How did he come up with that before I even picked a car out?! We got up and left. I’ve financed cars in my lifetime, I’ve bought cars outright and I’ve never been told I wasn’t able to see the cars before I saw the financing department. That doesn’t make sense. Why would I let someone run my credit (again bc Jay had already run my credit) before I even know what car I’m going to be purchasing. Just be aware, the $99 down or even zero down is false advertising. Read the fine print (there is none), ask questions, stick up for yourself. This whole 5 minute scenario raised big red flags for me. At this point it worries me that they have my financial information, my co-signers information, my landlords name (thank god i didn’t give his phone number). It’s worrisome too think of the condition of the 5 cars I’d have been offered AFTER being approved. I was even giving them a chance after reading the horrible reviews on the BBB website. Thankfully I’m not a pushover, and I’m not desperate. Please stay clear of this place. The website makes them sound like an absolute dream. They will put you in a car that has over 100,000 miles on it (I forget which car Brian had mentioned, but it was over 100,000 miles) and you’ll most likely have problems well after the warranty runs out and you’ll still be paying for the car. Do research, look on the BBB website, and LOOK AROUND. There are better places that offer financing to people with less than stellar credit, I promise you that. I found a place that same day. I was able to test drive cars before even running my credit. I’d hate to see someone that doesn’t have experience with these types of places and are desperate for a car get blindsided by Jay and Brian. I emailed Jay this morning to let him know I’d be leaving a review of my experience. These are facts, this was our experience. Good luck in your search for cars. There’s a place 1/2 mile up there street at the set of lights that will treat you well. As I end this review, I will say I have proof of being told I couldn’t see the cars before hand, and leave it at that. One last thing, if you sort the google reviews you’ll see 141 reviews were made by the dealer, it’ll say “by JD Byrider” all 5 stars- that’s one more red flag.
Taneisha Gray
GBMario is very professional and works… Mario is very professional and works well even under pressure.. he is very approachable and answered all my questions. He explained everything to me in details as to what was going on with my car, however the wait time could have Been shorter. Great service overall..
Janlle frazier
GBThis is the third time I've gotten a… This is the third time I've gotten a car from Chris lalonde at jdbyrider in Dartmouth. I appreciate the follow up calls to check how the car is going even years after paying the car off. When it was time to trade in our old van (bought through him 6 years ago) we knew where to go.
Charles L. Jackson
GBThe goods was of good quality and… The goods was of good quality and delivered on time.