robert wallace
GBBooked a shared transfer return from… Booked a shared transfer return from Geneva to Morzine for 4. Waited at collection point from 20:45 to 22:30 before transfer left. As clearly they try to maximise the coach you risk lengthy waits. The return was much better and the drivers were good and courteous but I won’t be using them again.
JW
GBDo not give them your money! Do not give them your money! I booked a transfer from Geneva airport for 3pm through a third party comparison website. Got an email saying Chamexpress accepted the booking a payment was taken. The night before I was due to arrive, they changed the pick up time to 6pm and said they only run two services a day off season so there is nothing else they could do and refused to give me refund. I never would have booked if I had know they could just tell you any time they want once they’ve got your money. Just awful!!!
Alex M
GBYour booking will be changed and no refunds Mini van companies ChamExpress, AlpyBus, MorzExpress have been bought up by NationalExpress coach company. The website advertises every 30 min departures but in fact these are batched into much less frequent service. At Geneva you will be delayed. Our 11:45 booked transfer was delayed so several groups could be batched together. We departed Geneva at 13:05 in a coach. Outside Les Gets we were then transferred to a minibus to better navigate the town. Returning, your booked departure time will be changed the day before by text message, earlier, to suit their infrequent service departures, resulting in a longer than necessary stay at Geneva airport. Telephone attendant told me transfers are maybe every 2hrs. The website lists all times as "estimate" which telephone operator told me means within 4hours of this time! No refunds if the changed transfer times don't suit you! Operators of bait and switch scam.
Lucy McLean
GBPoor service and poorly timed drop off Cham Express dropped us to the airport 5 hours early!! I flagged this before and they tried to tell me that this was a typical time (despite the fact I’ve used transfers from Geneva to Chamonix for years and never once has this happened. I’ve since tried to complain and the customer services policy is so awful they are just ignoring my emails. Highly recommend using a different provider! Although they sometimes share vans with Alpy Bus and Mountain Drop Off’s the customer service / contact-ability is so much better
Håkon
NOGreat experience with Marzio! We had a great experience with Chamexpress. Our excellent driver Marzio made the trip comfterbale and fun. We would love to travel with him again!