Good experience, great driver 😃 I had a good experience with this company. The driver, Isidoros I had for both trips to and from Geneva Airport. He was polite, friendly and an attentive, careful driver on the roads which I appreciated. He made my experience with Alpy very pleasurable. I found the customer service to be very good, respond to emails quick (within a couple hours) and very helpful on the phone aswell.

Poor service and poorly timed drop off Cham Express dropped us to the airport 5 hours early!! I flagged this before and they tried to tell me that this was a typical time (despite the fact I’ve used transfers from Geneva to Chamonix for years and never once has this happened. I’ve since tried to complain and the customer services policy is so awful they are just ignoring my emails. Highly recommend using a different provider! Although they sometimes share vans with Alpy Bus and Mountain Drop Off’s the customer service / contact-ability is so much better

The Taxi was more than 45min late and… The Taxi was more than 45min late and we only left 1H after booked time. Surely the taxi should be arriving and waiting for passengers not the other around! They did not care at all and offered no reductions and no flexibility to cancel the return journey. Avoid them - we should have checked the past review before booking. P.S: i forgot to add that they came to pick us up with a bus for 15 people when we had order a private taxi for 5.

Smooth experience! Everything perfect Great experience with Chamexpress! Very easy to find in the airport and the organization of the staff keeps you updated at all time. Very smooth ride with our driver Marzio who kept us entertained during the trip and was always updating us on the traffic situation as well as our ETA! 5⭐️

left in the lurch for return trip AND taking up to 8 weeks to refund Informed at 36hrs notice we could not be collected from agreed address in Les Contamines and would need to make our own way to St Gervais 10km away. Would not pay taxi- we could accept that or cancel- "that's the way it is". Would not convey complaint "you need to email, its a different department" Dreadful customer service. "Full refund" promised but 10 days and a reminder later there is no sign of the refund. Chamexpress latest response is that up to 8 weeks is needed to process refunds - another example of an appallingly bad response and indifference when they fail to provide the contracted service.