Thomas Dalton
GBMisrepresentation Here's my issue. Who am I rating? Primechoice or Autoshack? Personally I'm "trying" to rate Auto Shack. Two names already. Theyre page lists them as being from Alexandria NY. Their from Canada. Once I purchased parts the invoice shows their true location. This brings question.. Why must they lie... And list NY? 2 names 2 locations? Who? Where are complaints directed? Under which countrys jurisdiction?
Stevey
GBI confirm all the negative reviews I confirm all the negative reviews, they're most likely true. They sent me the wrong part and then tell me that they don't do refunds, so I took the loss and reordered when I knew it wasn't my fault. I received the new part and it didn't last a week. STAY AWAY FROM THIS COMPANY... .
Joe Kidd
GBI ordered a set of 2 Front Strut & 2… I ordered a set of 2 Front Strut & 2 Rear Shock Assemblies fits Chevy GMC Silverado/Sierra (2010 Silverado LT crew cab). Installed in September 2018. While doing an oil change recently I noticed the bushings on the lower part of front struts were pushing out causing the sleeve in which they belong in to make contact with lower control arm. (metal on metal). Also the bushing being only in use for 3 months show quite a lot of cracking and wear. I thought the GM factory struts (made in CHINA) were junk. These prime choice struts are the worst I've ever used. Buy a better brand, What a crock.
Troy Mechanic Hale
GBHorrible about returns I called and asked for refund on part. I was told to reject part and I'd be given credit in 7-10 days accidently ordered.over 3 weeks later I'm still waiting on refund. In fact after at least 4 calls and numerous emails. being promised 3-5 business days again I've waited 8 days and no refund. First time I called about not recieving the refund customer service couldn't even find my order . I had total charged. Date charged, shipping tracking number and order number. VERY VERY DISAPOINTED IN HOW SLOWLY THEY REFUND
Jonathan Styles
GBBought a New Radiator! I was searching for a radiator - quick. My search stopped dead in its tracks when I saw the pricing from Prime Choice! It was the cheapest one by more than half of other sellers! I ordered the radiator, it got here before I expected it, and it was packaged nicely. The part itself was different in a few ways, but that is the manufacturer's issue - not Prime Choice's. (I made it work, anyway) This was my first transaction with Prime Choice and I was really impressed.