Miguel Simpson
GBNever got everything I ordered. Never got everything I ordered, though very professional each customer service rep gives you a different story re claim/ replacement whenever I call, still haven't received an email re update. Ordered parts Oct 25. 2017, made claim Nov 2 still waiting by the door.
Troy Mechanic Hale
GBHorrible about returns I called and asked for refund on part. I was told to reject part and I'd be given credit in 7-10 days accidently ordered.over 3 weeks later I'm still waiting on refund. In fact after at least 4 calls and numerous emails. being promised 3-5 business days again I've waited 8 days and no refund. First time I called about not recieving the refund customer service couldn't even find my order . I had total charged. Date charged, shipping tracking number and order number. VERY VERY DISAPOINTED IN HOW SLOWLY THEY REFUND
Effie Barner
GBPOOR QUALITY PARTS AND CUSTOMER SERVICE Parts are the lowest grade. I purchase a 14 piece suspension kit - 6 months ago. The entire suspension is cheaply made and is not any where close to durable. Ironically, the suspension set I ordered off their site is no longer listed on their site. This company has refuses to stand behind their product. Go to your local auto parts store or choose a reputable online company. BUYER BEWARE!!!!
M.J.
CAWish I had seen these reviews before I… Wish I had seen these reviews before I purchased. Bought a set of mirrors for my truck and have spent the last 6 months being conservative on that time line, to have them say ordered incorrectly and no exchange. Funny I provided them with all info needed to get the correct ones and was only told that the aftermarket ones don’t fold, that was fine. Lights don’t work on the bottom of them and the right mirror looks like you are in a carnival fun house of mirrors. I would definitely avoid them. Nothing less than 1star unfortunately.
Josephine Kennedy
CASour taste.... Purchased parts and they were defective....did everything requested for warranty and yet Prime choice(Auto Shack) keeps putting roadblocks and asking for additional stuff. We paid for extra warranty....what a rip-off.