Joe Kidd
GBI ordered a set of 2 Front Strut & 2… I ordered a set of 2 Front Strut & 2 Rear Shock Assemblies fits Chevy GMC Silverado/Sierra (2010 Silverado LT crew cab). Installed in September 2018. While doing an oil change recently I noticed the bushings on the lower part of front struts were pushing out causing the sleeve in which they belong in to make contact with lower control arm. (metal on metal). Also the bushing being only in use for 3 months show quite a lot of cracking and wear. I thought the GM factory struts (made in CHINA) were junk. These prime choice struts are the worst I've ever used. Buy a better brand, What a crock.
Thomas Dalton
GBMisrepresentation Here's my issue. Who am I rating? Primechoice or Autoshack? Personally I'm "trying" to rate Auto Shack. Two names already. Theyre page lists them as being from Alexandria NY. Their from Canada. Once I purchased parts the invoice shows their true location. This brings question.. Why must they lie... And list NY? 2 names 2 locations? Who? Where are complaints directed? Under which countrys jurisdiction?
Juan Wysong
GBI ordered my front suspension package … I ordered my front suspension package for my 06 charger r/t Saturday, walked in my house here on Wednesday and everything i ordered was sitting in my livingroom. Im extremely happy with the prompt service and delivery. Only downside was the initial email gave me the wrong tracking number. All is well, everythung showed up just fine!
Josephine Kennedy
CASour taste.... Purchased parts and they were defective....did everything requested for warranty and yet Prime choice(Auto Shack) keeps putting roadblocks and asking for additional stuff. We paid for extra warranty....what a rip-off.
Miguel Simpson
GBNever got everything I ordered. Never got everything I ordered, though very professional each customer service rep gives you a different story re claim/ replacement whenever I call, still haven't received an email re update. Ordered parts Oct 25. 2017, made claim Nov 2 still waiting by the door.