Tim Sorenson
GBDONT WASTE YOUR MONEY!!!! DONT WASTE YOUR MONEY!!!! The WORST customer service! We have LED lights with RBG halos on jeep wrangler. During 1st 6mo the halo stopped working. Color was all Messed up. They sent a new control box. Now just out of the 1 yr warranty, 1 halo has a section not working. it is always red in that section. looks like our jeep has a black eye. Contacted Customer service, to me this is a reliability / quality issue asking then to replace. the following is the response I received; "Hello, Unfrotunatly this order was placed back in 2018 we currently only offer a 1 year warranty I do apologize." {FYI this is a cut and paste, so yes it was misspelled} 2 failures in our products within 1 yr. DON'T WASTE YOUR MONEY!! So now we will purchase new light from another company!
David Johnson
GBFalse advertised prices Be careful, this company has unethical practices. I bid $439 on this in ebay and won a the only bidder. When I went to pay, I was unable because they canceled the item stating it was because I did, which I didn't. So I decide to go to their direct Xprite website and bought it there for $509 and paid for it. The site and checkout state free shipping but 2 days later they call me to set up shipping payment of $125. They state it was suppose to list shipping charges but they made a mistake . The shipping helps bring it to a price they really want as evident of the average price all over Amazon, ebay etc. It's basically a bait and switch so be careful because prices are not what the appear.
Greg Smith
GBGreat product but the return calls… Great product but the return calls department is kinda lacking. Still haven’t received the correct part.....keep getting the wrong cable
JM
PTOrdered after an online chat - but how pointless was that ? Ordered after an online chat - the rear lights do not fit due to incorrect connections - when I contacted them, the reply was "our tail lights are meant for US only not for international vehicles". Well they knew this whilst on the online chat and still sent them to me, saying nothing, they were supposedly plug and go! Very very poor - sometimes you feel you are being laughed at :(
Natasha Ingram
GBGreat customer service and product backing I ordered all new LED lights for my Wrangler in early 2019. Got them all quickly and installed. In August 2019, I noticed one of the taillights was retaining moisture after it got wet, and shortly after some of the individual lights stopped working. I contacted their customer support to see if there was anything they could do, and after sending photos, I received a replacement light in the mail. No charge, no fuss, and exactly what I had ordered before. These folks were extremely easy to work with, and all of my other lights work perfectly. I'm very happy with the company and their products and will continue to go to them for my vehicle lighting needs.