Defective Products - Cheap Crap from CHINA I ordered 2 Battery tenders to maintain my bikes over the winter...from all indications(the indicator light), everything was charging, and even indicated fully charges after a couple days. Unfortunately, when I attempted to start my bikes, both batteries were not holding enough charge to turn the motors over... I put a volt meter to both New battery tenders and got readings of `0'. Now it s over their 60 day return period and I they tell me I am out of luck... My bad - If it's too good to be true (Jafrum's prices), it usually is! Now I looked for reviews on this company, and surprise, surprise, most reviews are negative! STAY AWAY FROM JAFRUM!

DO NOT BUY ANYTHING FROM JAFRUM OR… DO NOT BUY ANYTHING FROM JAFRUM OR DETOUR LEATHERS!!!! THIS Muslim POS is a Thief and a Scammer!!! I wish I Had seen these reviews instead of reading the fake ones on their website before making a purchase. My Wife ordered me 2 Leather Jackets a "L" and "XL" because we were not sure how accurate the sizes were. Because of the Return Policy I quickly contacted the Jafrum Customer Service the following day and they were more then happy to give me an RMA Number in an email with instructions to send the "XL" back. I spent $35.00 to overnight the package just to have it returned to me stating that the company and address do not exist. Now the Customer Service number doesn't work, the website is off line. This Clown does business under several names, I think my next step is to contact the Better Business Bureau and have them investigate this company.

Never, ever purchase from Jafrum! I’ve been a long time customer of Jafrum, and I have seen this company go down the tubes in customer service. Three times now I have returned an item, at my expense, which is their return policy, meaning you pay return shipping. Twice I had to contact them after a couple weeks went by and push them to get my refund processed, basically doing their job for them. Once they just “lost” the item, a helmet by the way, and after fighting with them for literally months, they said sorry and not only never provided my refund, but never even offered a discount or something like that. I had proof of delivery from USPS by the way or all three items. Never again. This company sucks. Don’t waste your money.

NEVER AGAIN!! NEVER AGAIN!!! What a joke, I ordered a pair of jeans. Sent them back due to fit. They confirmed receipt In MAY. NO REFUND. Round and round I go with the "support" dept. They say the refund went to my bank. No such transaction. I asked for a transaction record of the credit. Crickets

Do not order from here. Ordered a vest on the 1st of Janurary. Tried canceling it the next day, they told me they never had an order from me. Gave them an invoice number AND an order number and they still said they had nothing. 3 days later it shipped. Argued with them about THEM paying the return shipping, which they finally agreed to do. I've been waiting A MONTH for a refund. I just emailed them again threatening to dispute the charges and issue a lawsuit. Do not order from this joke of a company.