PLEASE AVOID! PLEASE AVOID!! After £2580.00 was spent repairing my Seat Alhambra power steering fault, the car only lasted a week and it broke down with the same exact fault while I was with my family including 3 children. West End Garage are not owning up and not willing to even help in getting the car repaired. They have either mis-diagnosed the fault or not repaired it correctly and are not interested unless I pay. I am shocked with this. How can you charge £2580 for the same fault to happen again and get away with it!! This is not fair!

Don't expect the salesperson to have product knowledge! After nightmare puncture experiences of being stuck somewhere waiting for a tyre to be delivered to the repair shop a full size spare was a major issue on a new vehicle purchase. After asking for this I was repeatedly assured that the car had a full size spare. Foolishly took the sales person's word for it but when I got it home and checked it wasn't. I got back in touch and was offered another spare wheel being told that it had been taken from another vehicle so was ok to drive at full speed as it didn't have the stickers on. I asked for photographs, it wasn't full size to the purchased vehicle so the direction that it could be used for normal driving was down right dangerous. I checked on the internet to discover a full size spare was unavailable for this vehicle. Moral of the story never believe a salesman this particular guy hàd very poor product knowledge. After filling out a post purchase questionnaire from Skoda I heard nothing more which denotes disinterest. I have purchased an alloy and appropriate tyre to create a full size spare for peace of mind but I won't be going back!

Just bought a karoq from West end… Just bought a karoq from West end Stirling and bruce the salesman was excellent, everything was handled very easily and am delighted with my purchase, would definitely buy again from them and have no hesitation in passing on to my friends