Marc
GBgreat company to work with great company to work with, quality products and price. definitely would've been 5 stars but had a delay getting them cause the machine shop was out of material and wasn't aware until i called to check status.
Dan Marold
GBTerrible company Terrible company. They don’t even list dimensions on their site for bedliners and sent the wrong size. Zero help returning it! So I returned it, 2 months later, no refund, no return of calls from ‘Senior customer service rep Bailey Griner.’ Worst mistake I’ve made ordering from this nobody company online. Rude, incompetent, thieves! Very bad representation of an American company for e-commerce. One more reason to just stay at Amazon instead of trying to help small businesses out. Just look at how Bailey replies to the endless dissatisfied customers here at trustpilot! That will explain everything! One response, they say to their customer, we will not tolerate yelling or cussing our reps! Yeah okay, like you can do anything except refuse to refund them! Tough guys! My bedliner was about $300, maybe I’ll just donate it to these two guys who run this joke of a company. If you have to make money selling wrong, garbage parts (to steal the customers return) life must be hitting you hard. Bailey definitely needs the money more than I do, guy refuses to refund me or return a call. Merry Christmas loser.
David
GBGreat Company, Great Staff!! Ordered aftermarket rims and tires for my new Nissan Titan. The guys in the store did a great job in getting what I was looking for at a great price. Unfortunately the company KT ordered from sent the wrong rims. This was quickly recognized and corrected by the professional staff at KT Performance. Although I had to wait some extra days, they made sure everything was just right before they put the new rims and tires on my truck. They even installed an aftermarket leveling kit that I personally purchased just to make things easier for me. Thanks to Kenny and his staff for an outstanding job!
Timothy Day
GBBad customer service I ordered a diablosport intune i2 programmer from KT performance for a 2007 GMC Sierra 5.3. I even left a comment in the description box with details on my truck.It was supposed to arrive on Thursday an extra day was added. Got it on Friday. Opened up the box and it was a Superchips programmer for a FORD!! Now I have been diligently trying to get my product or my money returned back to me. It is now Tuesday and still no product or resolution from this company after contacting them Friday morning letting them know they sent the wrong product and I was informed someone would contact me by end of day Friday, but nobody did. The guys at KT working on it seemed like they were trying to resolve the issue, but the supplier for KT Performance doesn't seem to care what they give you, nor do they pay attention to the comments on your order. Finally, after speaking to the guys at KT they got me a return label, but still don't have my product, and can't get it til I return the wrong product they sent. I have been totally honest in my review of this order and I will never place another order with KT Performance. I had to call KT performance on every occasion. I waited til 10a.m. one morning, lunch time another, and 3 pm another day before I called them, because they had not contacted me as I was told. That's why we were in contact everyday. By the way, I placed this order April 14th today being May 5th, 2020 and I still don't have my money after returning the product, but was sent an email confirming my refund yesterday.
Steve
GBOrdering was easy and quick but took a … Ordering was easy and quick but took a little longer to get delivered than I expected. The real kicker was finding out I was responsible to pay for return shipping of the cores. I could have done without the t-shirt to help with shipping...