This is the most unreliable device out… This is the most unreliable device out there. I’ve been through 3 in 3 months and they will not let me switch to a different more reliable company or even talk to a supervisor. Do not waste your money!

should read before you want to use this service i have problem with them since my frist put the device in my car i have called them the customer service just try to take the money the only things they worry while i need explanation from someone better then this! they dont respect me because he said everytime i call i never want to make a payment? the pay he mean is the violetion that i need to speak with someone can help me better then told me there nothing to be arguesand told me take make a payment this last time i call i jeed to speak with manager 3 time request and still dont get no answer they never give me a call! i have make my payment every months on time

This the most untrustworthy company out… This the most untrustworthy company out there. I would give it zero stars if possible. You cannot ever reach a human on the phone and the units malfunction and they charge you regardless of whose error it is. They also advertise on their website falsely of the charges you will incur. NEVER use this company. They prey on people who are trying to get through an already difficult time.

Alcohol detection systems worst… Alcohol detection systems has the worst customer service. I was hung up on 15 times today because they want to talk while I’m talking. I pay them for service and they don’t work weekends or bother to call you back when they say they will. I’ve been with them for years and I’ve had enough. I am doing everything and anything to switch companies. My car is stuck because of a device error and they want me to pay to get the car towed 30 minutes to have them put another faulty device in. One lady was helpful and was trying to get me a better Intoxalock device because they own both companies. The lady Cletia never called back and when I called back I got the same 2 mean and unhelpful people that hang up on me even though I’m paying them for a breathalyzer that is not functional and I can’t drive because there customer service is terrible. I have to come up with ideas from there earlier customer service reps that quit . Like a mobile installer, how is it my fault that their device is error coding saying clock set error and now I don’t get to go to work or doctor for a week?