Bad company to deal with They need to get quality parts like they advertise. I just wish I had thought and read reviews about them before I ordered my part. I ordered ot Sunday night and I went back to check on things and remembered I didn't check reviews for this company and when I did I called first thing Monday morning to cancel my order knowing they hadn't had time to do anything with my order. I was sent from person to person but finally got it canceled. My payment hadn't even processed yet and they still charged the 25% fee which was my fault for not reading the reviews but at least I didn't get taken for the whole amount of the part by receiving something that probably wasn't going to be worth it. DO NOT DEAL.WITH THIS COMPANY

DON'T DO IT! They took the money for the transmission and then delayed over a month and a half, would not get me to anyone who would answer a phone or return my call. Today I was able to get elevated to a manager who looked further into the concern. They screwed up the transmission in the process of rebuilding, blamed it on the shipping department and refused to tell me until today which they just informed me was going to result in a refund. Absolute horrible experience worst customer service. DO NOT BUY FROM THIS COMPANY!

This is the worst company ever This is the worst company ever, I purchased a transmission from them with a warranty on part and labor and it was defective. So of course when I called them to inform of the bad unit that they sent me, they did send me another one a month later. But I have been getting passed around and ignored since July on getting my warranty claim satisfied. I have yet to hear from the manager Sancho Pike

Positive Experience Overall a positive experience. Bought a trans. for a 1994 Jeep GC, 2w drive, so not an easy part to find. Nearly every part of the transaction was done on line, which made me nervous - but after talking to an SW rep from the Tulsa branch I felt confident enough to continue. The overall time to get the product seemed a tad long (a little over 2 weeks), but I did, in the end get a good transmission that shifts normally and has been working fine for 2 months now. The price was higher than some other company's quotes, but the one year/12k mile warranty was a selling point. Hopefully I won't have to use it. (Side Note: when registering your mileage for the warranty it is important to type the purchase date in the correct format using slashes not dashes)

Wolves in sheep's clothing This transaction started out pleasant enough, and it all sounds good on the website when you read about the warranty. They talked a sweet game on the first call when the transmission was ordered. It took a month to get the first one. Over five months and over $1000 later, we have been through two non-working transmissions, excuses, rudeness, and incompetence. The manager will not speak to you or return your messages. If you call, you are transferred several times and put on hold each time. I seriously regret ever finding this company!