Absolute worst Absolute worst. Ordered a part weeks ago. Did not ship in 2-5 days. No email saying there was an issue. Finally got through on the phone 2 weeks ago and they said my part was scheduled for 1-16 delivery. I got no email saying it shipped, so I was skeptical. No part arrived. Tried to call over and over and can't get anyone to answer the phone. Emailed them to cancel. Now contacting PayPal and bank because they wasted no time taking my money.

Wrong address I ordered a thermostat for our Jeep and either I accidentally fat figured the zip code or when they had another store ship the part gave them the wrong zip code. But either way it got delivered to an address that does not even exist. Most of the time when you order something from a reputable place it verifies the address you put in is a real address. I guess theirs does not. I tried contacting the company delivering it, UPS & then USPS, once I noticed it had the wrong city & they said the address had to be changed by the company. Not sure how they delivered it to an address that isn’t there. Needless to say once I could get ahold of MoparOnlineParts it was already delivered and they said there’s nothing they could do about it. DO NOT ORDER FROM THIS COMPANY!!

ordered a sway bar ordered a sway bar, was charged overnight shipping, 6 weeks latter after being told it was sent ups 2-3 day shipping still have not received the part. After many e-mails I would have to say they totally lied about the fact they have not even shipped the part yet. Still have no Idea if they even have one. No tracking number was provided even after specifically asking for it. All signs this company is a scam.

I've ordered a trunk tray for my jeep… I've ordered a trunk tray for my jeep wrangler and it doesn't fit. I called the number listed on their website and also filed out a form online to request a return. Nevertheless they told me my product that is brand new, is ineligible for return because at the time I ordered this I didn't put the vin number of my Jeep. I asked where was I supposed to put the VIN?? And they said it's in their terms and conditions that anything you order without a VIN it's ineligible for return.. Funny enough they were able to take my money and send me the part without my vehicle VIN but when it comes to returning this product they can't take it back because of the missing VIN în the order!!!will never buy anything from them ever again.. I even escalated this to a manager that has his phone line off all the time so all you can do is to leave a voicemail and nobody will call you back...Misleading business practices

bad experience , I regret dealing with them it was a very bad experience. I had for almost three months for my order and when I received it I was shocked that they sent another item than what I requested. the item they sent had a price less than half of the price of the one I ordered and they billed the full amount in addition to that I had to pay shipping , customs and fees based on the bill. when I contacted them regarding the mistake they made they didn't take responsibility and asked me to pay for shipping the wrong item back to them they even refused to refund the price difference between the two items.