Ordered online with a 15% off coupon… Ordered online with a 15% off coupon code and they called and said they could not honor their own coupon code that worked in the website.

I bought anchors and a lift through … I bought anchors and a lift through eBay. Both showed to be in stock. When neither item showed to have shipped 5 days later, I emailed the company. That's when I was notified that the lift was in back order for another 5 weeks. The anchors dis ship out 8 days after I ordered and paid, but they did not have bolts. I emailed the company asking why there were no bolts for anchors. I have not heard back from MaxJax yet.

I don't even know why I got an email … I don't even know why I got an email thanking me for a purchase when I haven't even purchased anything.

The delivery process leaves a little… The delivery process leaves a little bit to be desired my driveway has a moderate grade up and because of this my delivery was left at the end of the driveway and partially on the sidewalk. This required me to un pack on my sidewalk and move each piece up to my garage myself up the same grade the driver was unwilling to drive up. Also I ordered the motorcycle attachment and that did not come with my order.

Called regarding product placement on a … Called regarding product placement on a show we are filming. I own 3 lifts from Max Jax, great product. I asked for replacement stickers for the front facing sides of my lifts and anchors. Rude employee didn't have time for that... haha I'll buy bendpak from here on out.