They 100% provide the service they say they will. Buyers need to know Auto Auction Mall is providing service. They are not providing guarantee. If you are able to do smart research and are willing to take a risk you can get a great car at a great price. If you can’t do smart research you need to pay extra at a dealership. Peter and his awesome crew allow you to take any risk you as an adult want to. It isn’t on them if you make a bad choice. I knew the title was going to take time to arrive. The only room for improvement I can’t see would be them providing estimated time frame. Any negative reviews I have read are from people that weren't able to do smart research and understand risk. 2011 Nissan Juke. Great condition

Tried getting into multiple auctions… Tried getting into multiple auctions and they never got called out like they said they would to be apart of the auction. Lost the cars I was interested in. Huge hassle to get your money back from your deposit for buying power

Beware of autoauctionmall The whole business model of Auto Auction Mall is suspicious and fishy. They market that they would help customers get car at 40% dealership price but then in their terms (2.2, 2.3, 4, 11, 12 and 15) they stated they have limited information of the car. How does having limited information of the car entitled them to help customers get car at 40% dealership price? Their customer service is worst in this world - you can check out "legitimate" reviews on facebook and google about their nightmare customer service. As a whole, I do NOT recommend anyone to buy car from them. If you do, prepare yourself to lose a lot of money and waste time...

I have only positive experience to… I have only positive experience to share using auto auction mall when buying my car. I have received an amazing service and peter dedicated a lot of time to me. We did 5 auctions before I was able to get the exact car for $1100 below my anticipated budget.

Novice Buyer As a novice, the team was particularly supportive and helpful. The responded very quickly to all my questions and were very patient with me as I learned how to navigate through this new endeavor. Their advice and guidance was critical to having a great customer experience.