Novice Buyer As a novice, the team was particularly supportive and helpful. The responded very quickly to all my questions and were very patient with me as I learned how to navigate through this new endeavor. Their advice and guidance was critical to having a great customer experience.

Had a very good experience Had a very good experience. They were helpful throughout the process, got me a very good price on the car through the auction and followed up with me until I received my car. I had some questions following shipment of the car and they were quick to respond and answer. Overall, very happy with them.

There were SO many vehicles to choose from There were SO many vehicles to choose from, in auctions all across the country. I didn't read the vehicle description closely enough and got one with more damage than I was expecting, but even with the extra repairs, I still got a fantastic car for a really good price. My rep was also great to work with!

I have only positive experience to… I have only positive experience to share using auto auction mall when buying my car. I have received an amazing service and peter dedicated a lot of time to me. We did 5 auctions before I was able to get the exact car for $1100 below my anticipated budget.

Beware of the hidden fees( schedule A&B) Auto auction mall wasn't honest about the auction fees please review (schedule A and B at Copart site) because they charge you for B eventhough you send them a wire transfer. Schedule B fee is for credit card payment and the auction fee for that one is high, schedule A is for wire transfer which is cheaper but they refuse to use that fee, instead they use schedule B fee. So I don't hink it's right when there is hidden fees like this. New buyers please trust me and dont buy from them and go somewhere else.