DO NOT BUY FROM HERE!!! DO NOT BUY FROM HERE!!! This is my first NEGATIVE review ever, but this was the most frustrating purchase experience. Ryan the manager at Hurst, Tx negotiated a deal with me and took my money then did not comply with any of the terms. He is super cocky and never followed-up with me once until I demanded a refund. Alex the Sales Manager is incompetent, aversive, and does not understand basic business. MaKayla is a "nice" salesperson, but she has no idea what she is doing. Terrible communication and minimal follow-up. Zero integrity. They couldn't get the paperwork out or ship the bike as discussed. I had to chase them around for two weeks to get any information at all. Every day they gave me a different excuse. When I demanded a REFUND, they kept giving me the run around and delaying. I never received the bike. So, I am reporting them across the board and happy to let my lawyer take it from here. Not sure what they were like in the past, but you are taking your chances if you do business with them these days. Make sure that you read ALL the reviews, including the negative once. Don't make the same mistake I did. Don't give them your money unless you can leave with the documents and the bike.

רמאים Be careful, this dealer is a fraud. I bought a motorcycle from him and he fraudulently gave me a warranty without asking me if I want it. I discovered the fraud the day after the purchase and he refuses to return my money, it's really theft

They know their stuff!!! Tony, WHO IS A part of their service team at Ride Now, has always spearheaded all of the work that I've had done on my bike over the pasta Years, has done a good job of coordinating the work and resolving any issues that develop, Thanks to Him and the service team, my bike is running extremely well. Thank You All. Keep up the great work.

Bought 2023 Kawasaki Mule SX from… Bought 2023 Kawasaki Mule SX from Concord,NC facility in April. To date unit has been in shop for 2 months. One bright spot has been Dennis the service manager. He has tried his best to work with the manufacturer to get warranty issues fixed. The other management however a different story. No communication at all. Not one I’m sorry for your trouble. RIDENOW has one goal, to separate you from your money. This disabled Navy Vet intends to tell everyone he knows two things. 1. NEVER BUY FROM RIDENOW CONCORD,NC 2. NEVER BUY A KAWASAKI PRODUCT. JTM

ZERO STARS! ZERO STARS!! These people must only know motorcycles, because they did a horrible job on our Kawasaki KRX machine that was there for a warranty repair!!! First, they said we wouldn’t like the repair. (Hello, it’s unsafe without the repair. 🙄) Then, they kept the machine for almost 2 months. We get it back and stereo wires were left hanging everywhere. The vent tube was left sitting on the skid plate, which would have destroyed our machine if we went riding in mud/water. Bolts were missing from the heat shield, mud flaps, and they did not put oil back in the machine. Awful service and horrible job putting our machine back together!!!!! They should be ashamed!!🤬