Ordered and paid for two front shocks… Ordered and paid for two front shocks and springs. The shocks are direct shipped from Bilstein, but unknown to me they needed to be manufactured in Germany.! Contacted Bilstein US and were informed it will be a month until they are in the US. No ETA from Turner. Bilstein do not ship direct so expect all communication from Distributors. I should mention that the springs have already arrived.

They offer a lifetime guarantee? They offer a lifetime guarantee? They want you to repurchase the same item, ship the damaged parts back, and they will issue you a credit! So your out of money twice! Are the for real? FCP does the same. Lmao! I don't want credit, I want replacement parts! With spending more $$$! Who is running these companies? Stay away!!!!!

Look elsewhere All around terrible experience with this company. The product I purchased from them broke my vehicle. Spent several weeks troubleshooting with them which they only allowed via email and even then I'd constantly have to ask for updates. In the end they put the blame on me and refused to provide a refund. I now have a product I paid for, that's not installed, that will cost me several thousand dollars in repair.

You may wait for parts that show in stock, but end up backordered. Not good if youre a racer dependent on quick turnaround. I race in WRL.and NASA, so parts availabilty is an important factor for purchase. All items were claimed to be in stock. The night before the ship date, i got an email notification that the parts were backordered. This happened 3 times until it took 4 weeks to get the parts. If it were the middle of race season, I might have missed a race. If youre a tuner, they have a great catalog, and may be worth the wait. If youre a racer, go to Bimmerworld. Much better experience and much better communication.

Leisurely Delivery I needed front and rear shocks for my 2003 Mazda B4000. Turner represents Bilstein. Turner had the rears but not the front. I ordered what Turner had. I ordered the fronts from Tire Rack (of all places). Got the fronts from Tirerack in four days. Got the rears from Turner in a little more than two weeks. Seems they bounced around from one warehouse to another. The people I spoke w/ at Turner weren't particularly helpful or apologetic. I guess they are good w/ BMW but don't sell me something if you can't do it properly.