Look elsewhere All around terrible experience with this company. The product I purchased from them broke my vehicle. Spent several weeks troubleshooting with them which they only allowed via email and even then I'd constantly have to ask for updates. In the end they put the blame on me and refused to provide a refund. I now have a product I paid for, that's not installed, that will cost me several thousand dollars in repair.

Company says it will ship “today”… Company says it will ship “today” doesn’t ship out today. Will put your order on hold until they can get it sourced. Customer service will put you on hold for long periods of time over simple issues. Generally a poor experience. Not sure if I caught them on a bad day or what. But I’m in for an hour and a half wasted on in time dealing with these people. DOUG was not helpful. James handled my request within 5 minutes after I hung up on Doug.

I purchased a skid plate kit from these… I purchased a skid plate kit from these people in March for a 2020 BMW M340 and specifically told them that my car had the high performance cooling kit with the extra oil cooler. I was assured several times that this was the skid plate for that car. Shipping was a nightmare and when received it was discovered that, in fact, this did not fit the specified vehicle. Customer service is horrible, The representative Chris Edith lied to me repeatedly then just blew off my attempts to contact him, ducked repeated phone calls and ignored all emails. I am now stuck with a worthless product and they refuse to refund the almost $700. Beware of doing any kind of business with these thieves. Just as a follow up. They asked me to contact them to get a resolution. I did as they asked and they NEVER got ahold of me even though I was told management would contact me within 24 hours. Basically, I was told to go screw myself, in much ruder terms.

I had a very poor experience I had a very poor experience. Placed several big orders at various vendors for a rebuild in which I needed everything in a one week time period. Facts: Turner was the first order placed, slowest to ship, last to arrive. I was not kept appraised of arrival by TMS or their shipping partner I was not given a realistic shipment time for.my packages, it all literally arrived after I finished the rebuild and most still hasnt gone on the car. I contacted the vendor 7 days after my order was placed and the young man who answered was discourteous. I will not order from Turner Motorsport again unless I have no other option (say trhan ECS who is also terrible with order shipping).

I have placed two orders in the past … I have placed two orders in the past year with not that great experience either time. Placed order for Supersprint exhaust last November and did not receive till April. First one came in March, but someone mysteriously stole it out of there warehouse before it got shipped out to me. So they had to order another one from Italy and finally got it in April. Car was totalled in May before I could even get the exhaust on :( Just recently ordered some Lux LED Angel Eye bulbs and I ordered over the phone because I wanted to ask some questions before ordering and they charged me twice as much for shipping compared to if I would have ordered online. I really want to like these guys, they sell really great products, however I am less than impressed with my experiences. I will probably be looking elsewhere in the future, sad to say.