Henry Williams
GBDont order from Turners Orderef from turners with a two day shipping expectations. 9 days later oreder still jasnt shipped....
Anthony Dipippo
GBThey offer a lifetime guarantee? They offer a lifetime guarantee? They want you to repurchase the same item, ship the damaged parts back, and they will issue you a credit! So your out of money twice! Are the for real? FCP does the same. Lmao! I don't want credit, I want replacement parts! With spending more $$$! Who is running these companies? Stay away!!!!!
John
GBBuyers beware Buyers beware. This company is a scam. Ordered item which they had listed as in stock. I received an email 2 weeks later saying the item was not in stock. So I called and spoke to an agent to cancel the order to get a refund and they wouldn't issue me a refund. Gave me a bogus excuse about the vendor they drop ship must cancel the order first. Uh, excuse me you sold me an item you don't have in stock and you are then telling me you have to wait for the vendor who doesn't have the item in stock in the first place to cancel the order before you issue me a refund? Get real. Had to a file a payment dispute from my payment institution to get my money back. Stay away from this company if you like your money.
Michael Elliott
GBYou may wait for parts that show in stock, but end up backordered. Not good if youre a racer dependent on quick turnaround. I race in WRL.and NASA, so parts availabilty is an important factor for purchase. All items were claimed to be in stock. The night before the ship date, i got an email notification that the parts were backordered. This happened 3 times until it took 4 weeks to get the parts. If it were the middle of race season, I might have missed a race. If youre a tuner, they have a great catalog, and may be worth the wait. If youre a racer, go to Bimmerworld. Much better experience and much better communication.
Ed
GBYou deserve better than Turner OR ECS Because this company doesn't deserve anymore of my investment than I've already given, I'm pasting this from my Yelp review. Thanks. Decent pricing, and some cool stuff...sometimes. That's about all I have to say about Turner that is good. My impression is that they are affiliated with ECS, and seem to have taken the same politic when it comes to client care, which means, NONE. I cannot tell you the amount of money I have spent at both firms, which really shouldn't matter (and clearly doesn't to them), only to be treated with complete apathy and disregard. They constantly mislead on availability and shipping speed (currently still waiting for parts on Oct 13, ordered on the 1st that said they ship in 2 days), and do not take ANY responsibility or express any empathy for anything. Orders, house-part failures, you name it. All I can say is that this business model may be successful for them, but sooner or later, enough of us will have had enough, and they'll be wondering why they're shuttering the doors and putting the race-cars on EBay.