Alex
GBTMS will steal from you if they can. Ups accidentally mislabeled my packages and instead of TMS returning my package, they steal the item and exchange me an item $350 cheaper, then say they can’t find the item that was accidentally sent to them. Bad customer service, dishonest employees that will steal from you if they can get away with it. I’ve been ordering parts from TMS for years but not anymore. I will no longer do business with them.
Jeremy Block
GBSaid "In stock" but has been on backorder for 6 months Ordered an OMP steering wheel in September of 2022. Every few months I get an email update that it will ship later and later. Today is March 5th 2023. The last email said March 1st. I clicked the shipping link inside the email and now it says March 27th. I'll be updating this review on March 27th... stay tuned!!
Erik Engstrom
GBI had a very poor experience I had a very poor experience. Placed several big orders at various vendors for a rebuild in which I needed everything in a one week time period. Facts: Turner was the first order placed, slowest to ship, last to arrive. I was not kept appraised of arrival by TMS or their shipping partner I was not given a realistic shipment time for.my packages, it all literally arrived after I finished the rebuild and most still hasnt gone on the car. I contacted the vendor 7 days after my order was placed and the young man who answered was discourteous. I will not order from Turner Motorsport again unless I have no other option (say trhan ECS who is also terrible with order shipping).
Dwayne Allen
GBI have placed two orders in the past … I have placed two orders in the past year with not that great experience either time. Placed order for Supersprint exhaust last November and did not receive till April. First one came in March, but someone mysteriously stole it out of there warehouse before it got shipped out to me. So they had to order another one from Italy and finally got it in April. Car was totalled in May before I could even get the exhaust on :( Just recently ordered some Lux LED Angel Eye bulbs and I ordered over the phone because I wanted to ask some questions before ordering and they charged me twice as much for shipping compared to if I would have ordered online. I really want to like these guys, they sell really great products, however I am less than impressed with my experiences. I will probably be looking elsewhere in the future, sad to say.
Tad Schnit
GBCompany says it will ship “today”… Company says it will ship “today” doesn’t ship out today. Will put your order on hold until they can get it sourced. Customer service will put you on hold for long periods of time over simple issues. Generally a poor experience. Not sure if I caught them on a bad day or what. But I’m in for an hour and a half wasted on in time dealing with these people. DOUG was not helpful. James handled my request within 5 minutes after I hung up on Doug.