WARNING WARNING: DO NOT USE THIS COMPANY. I do not even know where to begin, this entire company is a SCAM! They send you the wrong transmission, take weeks upon weeks to answer one call and the worst part is they keep your money after agreeing to a full refund! Both SCOTT and JOHN are SCAM artists. On the BBB's website they have several locations listed with their same number listed and every single one had an F rating. I am honestly concerned that a "business" like this is allowed to operate. ALSO- if you look at their "positive reviews" they are mostly all written on/around the same day. Its pretty easy to make up fake email addresses and write fake reviews.

Absolutely awful experience with… Absolutely awful experience with absolutely terrible "employees". God awful customer service with people who do not assist. Bought a transmission from this website, I got shipped the wrong transmission. I was told Scott Green was the supervisor. Spoke to Scott Green and he did nothing to satisfy or attempt to make things right. Scott Green didn't even apologize for the inconvenience! As a supervisor did not even sympathize with the fact that THEY shipped the wrong transmission and THEY were in the wrong. Absolutely terrible company with terrible employees and customer service. NEVER BUYING ANYTHING FROM THIS COMPANY AGAIN AND I STRONGLY AGREE FOR ANYONE ELSE TO NOT GIVE YOUR BUSINESS TO THESE PEOPLE.

steer clear of these BOZOS Ordered and received used tranny submitted for warranty and haven’t heard anything in 3 months. Called spoke to Dale in warranty dept they “can’t find my order”. 3 more calls same nonsense. DO YOURSELF A FAVOR AND STEER CLEAR-too many other tranny places to deal with these BOZOS!!!!their existence is their punishment

Bull Crap Company!!!!!!! I placed an order 15 days ago. 3x i was told by quality control (after a long wait time) that my transmission was just released and waiting for shipping. I could expect a tracking # by end of day. Nothing. It took a solid several days of calling and complaints to even reach a supervisor. They are reading a script to shut you up till you cancel the order so they can charge 25% of the total price just to anger you off. Horrible company. Horrible service. Wouldn't even give one star if i had option.

poor service Attempted to resolve problems with transmission. 1. wrong transfer case, 2.bad seals, 3.first gear slipping. Attempted contact 15 times with no reply. Ended up paying for a transfer case, new seals. I thought a phone call would resolve problems with no luck.