Bad transmission I purchased a transmission less than a year ago for my 2013 nissan sentra and as of now still falls under the 1 yr warranty. The transmission was a piece of junk. The vehicle ran fine for 2 weeks and broke down. After replacing a few parts and seeing the same problem with the vehicle jerking and pulling when accelerating finally decided to drove it to a transmission shop where I was told the transmission was bad. I been trying to contact this company's claim department and Kimberly Pones appears to be playing games with me and not wanting to do anything to help out. I requested to talk to her superiors and 2 seconds later the phone hang up. I have tried several times now and she still playing games. At this point I believe this company scammed me. Any advice? I also searched google and there appears to be a legal case from years ago against this company with others. I am trying to get a least half my money back. Any advice helps tremendously. Thanks.

BAD PRODUCTS & SERVICE - DO NOT USE Horrible products and service. We got a used engine for a Ford Ranger from E&TW and it blew up a little over a year later. Rods came lose and the pan had dents from the inside out. When submitting a warranty claim, they give you 5 days to collect all the information they need or they void your warranty altogether. We tried to dispute submitting our information passed the 5 days and spent a month and a half wasting time with empty promises of following up with management. Never got an email saying it was voided or a phone call like they promised. Kim refused to let me speak to management and hung up on me because I asked. I'm sure it was to protect her job because she was useless in the entire process.

Don't trust your credit card with Engine and Transmission World! This may be premature in one regard as I haven't received the engine I ordered yet. My rating is zero (no stars if possible). I ordered an engine and two weeks later my credit card started being charged without my use. The card has been cancelled, but the fact remains I hadn't used it for years before this charge, and I hadn't used it since. Engine and Transmission World is responsible for this card getting into the hands of someone for fraudulent use.

The "core charge" is not going to be refunded. I ordered a used engine and paid in full including the "so -called" core charge. After a month of calling and checking to see when the the engine would be shipped, they replied another week. So finally it shipped and another week later it finally showed. After the engine was installed, we started trying to get a return address for the core to be sent to. After another month of calls to them, they stopped taking my calls and apparently the "core charge " is part of the price of the engine. I would like to sue them on principal if nothing else, they suck!! Don't buy anything from them, they are crooked!

Absolute scam business ! Absolute scam business !! all positive reviews were written by employees of E&TW, Paid top dollar for 5.3 with 60K , received (after 4 months) a junkyard motor with over 150k miles, junk. after spending an additional $2500 rebuilding sent in warranty claim for "warrantied" parts, never heard from them, never received reimbursment. DO NOT BUY FROM THESE CROOKS.