BAD PRODUCTS & SERVICE - DO NOT USE Horrible products and service. We got a used engine for a Ford Ranger from E&TW and it blew up a little over a year later. Rods came lose and the pan had dents from the inside out. When submitting a warranty claim, they give you 5 days to collect all the information they need or they void your warranty altogether. We tried to dispute submitting our information passed the 5 days and spent a month and a half wasting time with empty promises of following up with management. Never got an email saying it was voided or a phone call like they promised. Kim refused to let me speak to management and hung up on me because I asked. I'm sure it was to protect her job because she was useless in the entire process.

1st the price was reduced $100 and then… 1st the price was reduced $100 and then there was another $100 added to the core charge. That got cleared up and when I was apprised there would be an additional $150 for delivery, I chose to cancel the order. The item was never taken out of stock, not shipped. Yet they deducted $333.50 from my refund. Now I fear that they may use my credit card for their use illegally. Does this mean I need to change my card? I fear that. There should be legal actions available to protect me from this type of customer treatment.

*BAD ENGINE* Poor customer service Bought an engine. My mechanic had a motorcycle accident then dealt with covid before getting the opportunity to install the engine. Upon engine installation, when he turned the crank by hand he noticed the engine would not turn. After further evaluation and taking pics inside cylinder found the engine timing is off and the pistons are hitting the valves. These folks refuse to talk to me or my mechanic. Very poor customer service. I will not be using them any longer and this is the 3rd engine I have bought from them

Fraudulent company Fraudulent company. I purchased an engine for $9K. We couldn't get engine to work. They stalled for several months trying to find a replacement but nothing was available so they said they would refund my money. After a month of waiting and calling for the refund. They told me they wouldn't take my calls anymore. COMPLETE SCAM. DO NOT USE THIS COMPANY.

DON'T ORDER FROM EATW! I have been getting nowhere talking with EATW's warranty dept. I ordered an engine in July at a cost of over $2000, received it about a month later. I was shipped a motor full of water. Fasteners were rusted to the point of breaking off. The front cover was cracked. I returned the motor, and received a credit of only $851. I am out over $1200, and can't get anyone ith any authority to talk to me.