Good customer service Good customer service. Quickly solved an issue with the bicycle even though it was well outside of the warranty period.

Great bikes and customer service This is my son's second bike from Belsize. He recently out-grew his 16" bike, and we got him a 20" one. We picked Belsize primarily because of its light weight. He had another 16" bike when he first started learning, but that was too heavy for him, and he didn't want to practice with it. Yet he 'mastered' riding bikes the second day on a Belsize bike :) There was a little hiccup with our second bike. Everything was great except that the box came with 2 right pedals. I contacted their support email and Shirley was great. She sent me a left pedal and now my 7 yo is happily riding his 20" bike.

16 and 20' bikes - best investment ever Bought the 16" for my 3y old, then the 20" when he turned 6y recently. I credit belsize bikes for a lot of my son's physical agility and development. The super lightweight, two brakes, no coastal brake, and ability to install hand bar raisers made this choice our best investment so far. What a success. Beats competing brands on a heartbeat including woom. Lost a bolt a got immediate customer service and received the part in no time.

High quality bike - wonderful that it has no coaster brake!!!! Bought the bike through the company website. It arrived timely and is very well made. Much higher quality than what you will find at Walmart. Much lighter with better finish, and most importantly it has NO COASTER BRAKE!!! Just real bike brakes front and back. The coaster brake on my daughter's bike was confusing her and keeping her from learning to peddle like a pro.

I love the Belt-Driven Excellent client service. The bike is really impressive due to its very light weight! I love the bike, the drive system on the Belt-Driven is great! My daughter is happy with her new mint colored bike.