High quality bike - wonderful that it has no coaster brake!!!! Bought the bike through the company website. It arrived timely and is very well made. Much higher quality than what you will find at Walmart. Much lighter with better finish, and most importantly it has NO COASTER BRAKE!!! Just real bike brakes front and back. The coaster brake on my daughter's bike was confusing her and keeping her from learning to peddle like a pro.

Good customer service Good customer service. Quickly solved an issue with the bicycle even though it was well outside of the warranty period.

The 16'' bike The 16'' bike is high quality although the hardware will rust in areas prone to it. I sprayed some corrosion control on it and have no problems. Its light weight and very easy for my 3 y/o to ride. He figured it out within minutes after only riding a 8'' strider bike. One of the bolts came loose/lost and the support team was extremely helpful and sending me one of their special bolts. We will be buying the 20'' bike when the kids are big enough.