Good customer service Good customer service. Quickly solved an issue with the bicycle even though it was well outside of the warranty period.

The 16'' bike The 16'' bike is high quality although the hardware will rust in areas prone to it. I sprayed some corrosion control on it and have no problems. Its light weight and very easy for my 3 y/o to ride. He figured it out within minutes after only riding a 8'' strider bike. One of the bolts came loose/lost and the support team was extremely helpful and sending me one of their special bolts. We will be buying the 20'' bike when the kids are big enough.

I had gotten this bike for my son and… I had gotten this bike for my son and he loves it! I was weary of the belt drive having never seen or used one myself. The belt had broken over time and reached out to the company and they were very helpful with getting me set up for replacement belts and they arrived fairly fast as well! Been biking all of my life and still to this day and love passing that tradition on to my children. Again was not completely sold on the belt drive idea, but this are wonderful bikes! Having rode this particular bike myself as a grown man, I can say the belt drive is very nice and I'm sold!