Fun to ride a pleasure to own . I ordered this trike (M360) off the internet . It took less then two weeks to deliver to me . So far there is nothing that I do not like about this trike . The paint job is flawless . welds are clean and smooth . I didn't have the bolts for the seat ,I let them know and they sent them out asap. Love the looks and the feel of this trike .The ride is so comfortable and with a bad back The seat and ride great .

$3K bike useless. Company ignores me I bought a $3000 bike from them. The battery stoped working. They no longer produce the battery. As a result I have a $3K bike but I cannot use because there is no battery for it. Their support stopped replying to my questions

TERRIBLE customer service and faulty… TERRIBLE customer service and faulty trike from addmotor.com My mother purchased their electric trike and she just found that it was a knockoff sent without the charger. She tried to contact the company but no response. Once they get your money, you are on your own!

We purchased two of the M360 trikes in… We purchased two of the M360 trikes in July 2022 and now need to replace the brake pads and we have tried for over a month to contact the company to get the parts and no one will respond to our emails or messages left by phone. My last email even stated that if they did not contact me (and I have tried three or four times and given them plenty of time to respond) that I would post bad reviews and that didn’t even prompt a callback or an email.

Broken Trike Broken Trike, missing parts, no customer service. What else can I say?