We purchased two of the M360 trikes in… We purchased two of the M360 trikes in July 2022 and now need to replace the brake pads and we have tried for over a month to contact the company to get the parts and no one will respond to our emails or messages left by phone. My last email even stated that if they did not contact me (and I have tried three or four times and given them plenty of time to respond) that I would post bad reviews and that didn’t even prompt a callback or an email.

Don’t buy Addmotor! Better Business Rated "F" Look!!! My husband has had nothing but trouble with his bike. With less than 100 miles the digital display and odometer quit working. It has been at a professional repair shop for months. Addmotor has requested parts be shipped to them for repair, and returned to the shop someone else's bike parts (not compatible) they requested the wheel and later returned it damaged, stating the wheel didn’t need to be shipped and required me to purchase a new wheel. I don’t see them stepping up and making it right. I encourage you to look elsewhere for an electric bike. They ship FedEx and most packages are damaged too. It has been in a repair shop for six months out if twelve. The warranty expired last week. The product is substandard and repair department is worse. Purchase something with better reviews! Update: On 11/16/23, after going back and forth with them, we purchased a new rim. It arrived today. Unbelievable! They sent us someone else's used rim with a broken motor attached! My broken LCD (the only problem I started with) has not been returned to me and probably won't. Now, I have someone else's broken motor, a broken rim, and no LCD at all. I have so many new issues, and they don't care. These people are incompetent and unreliable. Run the other direction fast!!!!! They switch good parts for bad. The bike shop I am using has been in business for decades, and they have never seen anything this bad. I went to the Better Business Bureau for Addmotor, and they have rated them an "F" business with many complaints. 11/17/23, Sir, your response is rubbish. You don't sell new parts, you swip-swap parts and make matters worse. There isn't a customer service department.

I previously ordered this tire for… I previously ordered this tire for replacement on my wildtan m5600 rear tire. Must say, Even better than advertised when recieved it. I trail ride alot and have not gotten any flats. I HAVE NOW ORDERED 2 MORE of these kenda 26x4.5 tires. A replacement for the front and a spare. As per my last review, 3700 miles on original tires with tread left but safer to replace. AWESUM. ORDER ADDMOTOR AND BE HAPPY.

TERRIBLE customer service and faulty… TERRIBLE customer service and faulty trike from addmotor.com My mother purchased their electric trike and she just found that it was a knockoff sent without the charger. She tried to contact the company but no response. Once they get your money, you are on your own!

$3K bike useless. Company ignores me I bought a $3000 bike from them. The battery stoped working. They no longer produce the battery. As a result I have a $3K bike but I cannot use because there is no battery for it. Their support stopped replying to my questions