Terrible experience where do I start… Terrible experience where do I start after booking with company they decide to call a day before that they had someone coming to pick up my truck after clearly making arrangements in a the next day after that wanting to charge me extra money for looking for another driver! Which I didn’t agree on and gave the dates I need the truck moved. After find a driver to pick truck my car battery died after putting in thier lift . I instructed the driver to call me when he got close so I would have my mechanic standing by the driver took it upon himself to try and started the vehicle himself the night before delivery and leaving the air filter out of the vehicle on the seat ! He didn’t even call to tell me he was close and then get upset that I’m wasting his time ! He didn’t communicate very good English and neither did the company! Text back and forth they had the nerve to tell me that I paid for standard fee does that mean?? I paid for a service and expect the respect!! So as I told him standard service means — service paying more money you get quality service !! Do not use them if you only want to pay for standard (——) service ! Not even apologetic for the driver they sent !!

Great After getting tons of quotes from different transporter brokers, Luis stood out as very thorough and honest and I am truly glad that I decided to work with him. I believe the pricing was very fair and he worked very hard for me for days to find the best driver to transport my vehicle. and the drive he assigned for me did really great job by providing with the pictures of the car when picked up and delivered. Call them and just ask for Luis.

Customer Service Luis Black has some of the best customer service I’ve received in a while. I can’t thank him enough for helping me find a driver to transport my vehicle in a timely matter. When there was a setback from a driver, he even went in on his day off to resolve the issue. I’d recommend him and Broadway Auto Transport anytime!!!

Honest and Reliable This was the 1st time I had ever used a car transport service and after reading horror stories I was very hesitant to go with small unknown brokers. I received a bunch of text and email quotes from many companies just to lure me in with low prices and not able to guarantee a driver. George from Broadway was one of the many, but George's willingness to follow up and constantly try to ensure my satisfaction and boost my confidence in their service finally convinced me to go with them. George provided and held true to the initial quote he provided. One has to do their due diligence by asking all the right questions and researching on their own, but from my overall experience, George at Broadway did an excellent job of gaining my trust and confidence in using their service. George helped me find a good reliable and responsive company and driver who transported my brand-new luxury sports car from a dealer in Texas to NC promptly. Thank you George.

Bad Experience Bad Experience Unfortunately, we had a very disappointing experience. We signed the contract with an agreed upon price, sent the $200 deposit, and then Henry told us we would need to pay a driver twice the amount on the contract. After telling him no, he and his manager bombarded us with calls and texts, even to go so far as to say he would lose his job if we did not go through with the car transport. On top of all of this, he asked me to have my father call him because "men understand these things better than women"... disgusting.