Always a great experience Always a great experience. The staff cordially greets me. Service is performed as stated in the time frame promised. I like the video of the service performed narrated by the service technician. Well done. I'd recommend them to anyone who needs their Audi serviced. This is the second Audi I've bought and had serviced through Rick Case Audi( Audi Gwinnett). I'll purchase our next one from them.

Albert Ortiz was amazing in helping me… Albert Ortiz was amazing in helping me pick out the perfect car and working hard to negotiate the price we wanted. Albert was kind, honest, polite, patient and truly cared about making sure I was happy with the purchase. He made you feel like family and helped guide me through the entire process from start to finish. I never felt pressured Into buying the car or settling for anything I was unsure of. My experience at Honda exceeded my expectations thanks to Albert Ortiz and Paul Browne the manager. I would do business again with Albert and recommend anyone looking for a Honda to see Albert Ortiz!

Rick Case Honda Just out for money Rick Case sales person's just care about a sale. They will push you into bad deals.... make sure you read over everything BEFORE accepting any offers and do not take the word of the sales person or finance manager. The finance manager will rush you to sign, flipping the papers so you can barely read what you are signing off on. They are a big dealership with predatory practices. Edit: I emailed Marc Riley 12/9 awaiting his response Edit: 12/16 Marc never responded I will assume this is just an automated response to make people think they are working to rectifying the issues and they are not

The salesman Abdul Ahad was extremely… The salesman Abdul Ahad was extremely cordial and easy to work with. We haven't had anyone work with us with such a straight forward attitude. We gave him our price and he came back with it and we were done. It was such a great experience and we were left wondering why we didn't come here sooner. Please employ more people like Mr. Abdul.

Car wasn’t even sanitized.... Car wasn’t even sanitized..... waited 20 mins to talk someone appointment was at 9:40 didn’t see someone till ten something saw ten guys standing around tho didn’t even do a complementary wash n vacuum worst severvice ever can’t lie!