Amazing service! I was talking with an employee named “Ken” very profesional and nice. He got straight to the point, and asked everything i needed and really showed he cared about me more liking the car. Amazing person.

They always treat me like family They always treat me like family. They know me by name even before the pull up my account. I love Glen, Jeffrey, David, Patrick and let’s not forget Josh. They are the reason I drive from Fayetteville to Gwinnett to maintain my investment.

Great service overall! -

Waste of time If your looking to waste your time then this the dealership to buy a new VW. I went to the VW website looking for a specific Atlas Sport where the website showed they had 2 vehicles matching my search. I called to confirm that they still had the vehicle available and was told they did. I drove from Miami in the rain walked in the showroom then introduced to a salesman that had me walk through 3 floors of inventory to be told they didn't have the vehicle. I wasted my time and gas for nothing. I was just treated to an atempt of bait and switch. If your looking to buy a VW don't waste your time at Rick Case.

I purchased a car from Rick Case Honda I purchased a car from Rick Case Honda, the customer service is the best! My sales associate Cheri Villegas was extremely helpful and I feel she went above and beyond. The finance manager, Howard Moss was extremely helpful as well! I highly recommend them both!