ISOTEC INTERNATIONAL
GBLATE, POOR SERVICE, BAD COMMUNICATION, FREIGHT ARRIVED TO CUSTOMER LATE, DELAYED TWICE. REPS WERE UNAPOLOGETIC AND LACKED COMMUNICATION SKILLS. AFTER TALKING WITH A REP WE DECIDED TO GIVE HNRY A TRY WITH A LOAD, A COMPLETE CATASTROPHE THAT COST US MONEY WITH NO RECONCILIATION FROM HNRY. THE TRUCK LOAD DIVISION FUNCTIONS JUST AS POORLY AS YRC, HOLLAND, AND THE REST OF THEIR DIVISIONS. WE WILL NOT BE USING HNRY AGAIN.
CE
GBHNRY Logistics came through with a full… HNRY Logistics came through with a full flatbed on less than 24 hours notice when our original company did not show up. They were professional, and the load arrived on time and our customer was happy.
DECORATIVE CONCEPTS
GBWe are in the process of moving our… We are in the process of moving our company and will be using 12 - 15 trailer loads to move. Overall experience has been positive but one trailer was several hours past the window that we had provided. It worked out in the end as the driver worked with us around our schedule
Robert Schaffino
GBThis company is horrible This company is horrible. I was supposed to have delivery tomorrow after item has been sitting in their warehouse since march 29. These jerks barely told me that delivery canceled for tomorrow. Now I don’t get delivery till May 2nd. Based on other reviews I probably won’t get delivery May 2nd. I’ll charge back my purchase if I don’t receive by May 2nd.
SENATOR GROUP
GBCustomer service Customer Service is awful! I never know what rep is assigned to the load, when something goes wrong I get passed around from person to person. Drivers show up and never have any pickup numbers or reference numbers even though when we book a shipment we send a complete BOL.