Great representative Excellent representative! very helpful and patient and clear

I had a good experience with Copart… I had a good experience with Copart however I can see how others wouldnt. If possible I'd advise not to let Copart take your vehicle until you fully understand the process and your options. In my case I decided to retain the vehicle and Copart were able to assess my car without taking it away (by sending images online). After receiving a fair settlement for my written off car I then paid the retention fee to Copart so I could keep my car as it was only minor damage. The retention fee wasn't much compared to what I received from the settlement which meant I received more than enough money to get my car repaired. It seems like most of the bad reviews are from people who let Copart take their vehicle.

Turned up with an appointment and… Turned up with an appointment and helpful woman behind the desk sort us out, thanks copart sandwich.

New Member with Copart ( Great experience with Joseph ) Hello I am a new member and purchased my first car on Copart January 18th.. I just wanted to let you know that Joseph provided me world class service. He was very patient and answered all my questions which I had quite a few and is a true professional and a great asset to Copart. I look forward to doing further business with Copart and encourage other Customer service agents to take his lead.

Amazing Amazing! Only person so far that didn't lie to me and got the issue resolved immediately! Promote her!